Band 6+: You hired a contractor to renovate your bathroom, but you are not satisfied with the quality of the work done. Write a letter to the contractor apologizing for your previous anger, but stating that the work needs to be redone. Include the following: - Describe the specific issues with the bathroom renovation. - Explain how these issues deviate from the agreed-upon contract or standards. - Suggest a solution to rectify the problem and prevent similar issues in the future.

Hello, Mr. Daniel

I’m going to complain about your workers work. First of all, I ordered my bathroom renovation in an industrial style. However, your employers have created a mix of classic and industrial styles. Also, the job have done with a lot of issues like isn’t precise measurement of the bath. In addition, the price was 10,000 dollars, but after all work was done, they said another price, higher then discussed. I want to say that I respect you, and that’s why I propose a way to solve this awkward situation. I want your workers come back and revamp their work. However, I have an addition condition. I want to have a 20% discount. I wasted a lot of time and nervous to handle with that, and explained my wife what happened with the bathroom.

Also, there is one issue: we have a very bizarre smell in the bathroom. Maybe your workers know what happened.

Let’s summarize it. I want to have revamp of my bathroom, and I want to ask you about changing professionals, because from my point of view, I need another masters for that job. I need to renew design, and handle with a bad smells in that room.