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Letter

Band 8+: You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter: Describe what happened that caused you to miss your flight Explain how missing your flight impacted you Clearly state what you would like the airline to do

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Note: Both the topic and the answer were created by one of our users.

Dear Sir/Madam,

I am writing to express my disappointment and frustration regarding my recent experience at Airport X and the subsequent missed flight with reservation for flight number ABC123, scheduled to depart at 10:00 AM on April 5th, 2023.

Upon arriving at the airport, I was directed to the wrong gate for my flight by the airline’s staff, leading to my missing the boarding time. Consequently, the aircraft had already departed when I reached the correct gate. This misunderstanding caused significant inconvenience and disruption to my travel plans, resulting in extra expenses for rebooking and immense stress due to the need to rearrange my schedule.

I kindly request compensation for the additional expenses incurred and a refund or credit for the missed flight. Furthermore, I urge the airline to review and improve the accuracy of the information provided to passengers at the airport to prevent such incidents in the future.

I trust that the airline will take appropriate measures to address this matter and provide fair compensation for the inconvenience caused. I hope for a prompt and satisfactory resolution to this issue.

Yours sincerely,

Shahinur

Word Count: 185

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Overall Band Score

8
(+/- 0.5)
Vocabulary Complexity:
C1 - Intricate
Strive to incorporate even richer and more precise language.
Grammar Mistakes: N/A
Vocabulary Repetition:
flight: 4
airport: 3
Try using synonyms for the above words

Task Response

8
The letter appropriately addresses the task by describing the incident at the airport, explaining the impact of missing the flight, and clearly stating the desired action from the airline. However, it could have included more specific details about the problem at the airport and its immediate effects on the writer's travel plans.

Coherence & Cohesion

8
The letter is coherent and cohesive, with a clear structure and logical progression of ideas. The paragraphs are well-managed, and the message can be followed effortlessly. However, there could have been a smoother transition between the description of the incident and its impact on the writer.

Lexical Resource

8
The writer demonstrates a wide range of vocabulary, used accurately and appropriately. The language is formal and sophisticated, contributing to an overall strong lexical resource. However, there is room for even more precise and varied vocabulary to enhance the expression of ideas.

Grammatical Range & Accuracy

8
A wide range of grammatical structures is used with flexibility and control. Punctuation and grammar are generally accurate throughout the letter. However, a few minor errors in punctuation and sentence structure could be addressed for further improvement.

Answers On The Same Topic:

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