Letter

Band 8+: You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter: • Describe what happened that caused you to miss your flight • Explain how missing your flight impacted you • Clearly state what you would like the airline to do

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Dear Sir or Madam,

I am writing to complain about a problem at the airport which caused me to miss my flight to London last Saturday.

I arrived at the airport three hours before my flight, so I thought I had enough time to check in and go through security. However, there was a problem with the security machines and only one was working. Because of this, the queue was extremely long and I had to wait for almost one and a half hours. When I finally went through security, the boarding had already finished and I was not allowed to get on the plane.

Missing my flight made me many problems. I had a hotel booked in London and I was also supposed to meet my friend there. I had to buy another flight, which was much more expensive. I also had to pay for an extra night at an airport hotel.

I would like to ask for a refund of the extra costs or some compensation for the inconvenience. I believe the airline should take responsibility for this situation.

I hope you will consider my request and answer me as soon as possible.

Yours faithfully,

Word Count: 197

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Overall Band Score

8.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

flight: 4

airport: 3

security: 3

Try using synonyms for the above words

Task Response

Your letter effectively addresses all three bullet points: it clearly describes the incident, explains the impact, and states your desired outcome. The tone is appropriate and the structure is logical. To achieve a higher score, you could provide more specific details about the compensation amount or type, and perhaps mention any evidence you have (e.g., receipts). Additionally, ensure your language is precise (e.g., 'Missing my flight made me many problems' could be 'caused me many problems'). Overall, this is a strong response.

Coherence & Cohesion

The letter is logically organized and easy to follow. Each paragraph addresses a specific point from the task: the incident, the impact, and the desired action. Cohesive devices such as 'However', 'Because of this', and 'I also had to' are used naturally and effectively. Paragraphing is clear and appropriate.

Lexical Resource

The vocabulary is appropriate and accurate for the context, with good use of formal expressions like 'I am writing to complain', 'take responsibility', and 'compensation for the inconvenience'. There is a minor issue: 'made me many problems' is slightly awkward; 'caused me many problems' would be more natural. Overall, the range is sufficient and the tone is appropriate.

Grammatical Range & Accuracy

The letter demonstrates a wide range of grammatical structures used accurately, including complex sentences, conditional forms, and appropriate tenses. Punctuation is correct throughout. There are no noticeable errors, and the grammar is precise and controlled.

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Band 8+: You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter: • Describe what happened that caused you to miss your flight • Explain how missing your flight impacted you • Clearly state what you would like the airline to do

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter: • Describe what happened that caused you to miss your flight • Explain how missing your flight impacted you • Clearly state what you would like the airline to do

You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter: • Describe what happened that caused you to miss your flight • Explain how missing your flight impacted you • Clearly state what you would like the airline to do

You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter: • Describe what happened that caused you to miss your flight • Explain how missing your flight impacted you • Clearly state what you would like the airline to do

You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter: • Describe what happened that caused you to miss your flight • Explain how missing your flight impacted you • Clearly state what you would like the airline to do

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You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item. In the letter: - Give details about the order you made - Explain what was wrong with the item - Tell the company what you want them to do about it

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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