Dear Sir/Madam,
Dear sir,
I am writing to notify about an incident that I was gone through at the airport. I had a flight from Kochi to Delhi dated on 25/02/2026 which was yesterday. The issue occurred at the security check where the personal belongings are sent for scanning.
My flight was at 10.00 AM for which I arrived at 7.30 AM. I had my shoulder bag as well as a suitcase with me. For security check I submitted both the bag and suitcase for scanning while I was waiting for my bags at the pickup point. Even though I received the suitcase and my bag was missing and I informed the ground staff. They were reluctant to listen and after so much of hesitation they helped to get my bag but the boarding was closed and I missed my flight.
I missed the flight because of the airport staff’s unavailability to help me at the time. So, I would like to request a refund on the ticket or can I get a booking for the same flight on the upcoming days. I look forward to hear fr0m you.
Yours faithfully,
ABC
