Letter

Band 7+: You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter: • Describe what happened that caused you to miss your flight • Explain how missing your flight impacted you • Clearly state what you would like the airline to do

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Dear Sir or Madam,

I am writing in regards to an international flight that I missed due to reasons beyond my control.

For the past two weeks, I have been traveling for business and speaking at international conferences. Unfortunately, I arrived to the Tokyo airport over three hours delayed yesterday afternoon, due to the technical difficulties experienced by one of your company’s aircrafts. Consequently, I missed my connecting flight from Tokyo to Madrid, and could not attend the conference.

As a result of the delay, my company had to send another executive to speak at the conference in Madrid. This is not only a major inconvenience on our end, but it is a costly expenditure as well. Additionally, I have had to pay out of pocket for my lodgings in Madrid.

Since the delay was caused by your aircraft, I hope that you will compensate me for the cost of my lodgings in Madrid as well as my additional flight home to Toronto, Canada.

I look forward to your response.

Yours faithfully,

Huzaifa Abdul Hye

Word Count: 175

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Overall Band Score

7.5

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

flight: 3

madrid: 3

Try using synonyms for the above words

Task Response

The letter appropriately addresses all parts of the task, providing a clear description of the incident, its impact, and the desired resolution. The information is relevant and sufficient. To improve, consider adding more specific details to strengthen the explanation and impact, and ensure the tone remains consistently formal throughout.

Coherence & Cohesion

The letter is well-organized and the message is easy to follow. The paragraphing is logical, with each paragraph addressing a specific aspect of the prompt. Transitions between sentences and paragraphs are generally smooth, contributing to the overall coherence of the letter. To further enhance coherence, consider using more varied cohesive devices to link ideas, such as adding specific details or examples to support your claims.

Lexical Resource

The letter demonstrates a good range of vocabulary, using appropriate and relevant words to convey the message effectively. Terms like 'technical difficulties,' 'costly expenditure,' and 'major inconvenience' are well-chosen. To improve lexical resource, try incorporating more sophisticated or less common vocabulary where appropriate, and ensure that the tone remains professional and suitable for the context.

Grammatical Range & Accuracy

The letter exhibits a good command of grammar with a variety of sentence structures. There are only minor grammatical errors, and they do not impede understanding. To enhance grammatical range and accuracy, pay close attention to verb tense consistency and ensure that all sentences are grammatically sound. Proofreading carefully can help catch any minor errors.

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