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Letter

Band 6+: You recently bought a piece of Sports Equipment from an online Store. when you first used to the piece of Sports Equipment you found a problem with it. write a letter to the manager of the online store in your letter, describe the problem with the piece of Sports Equipment say what happened because of the problem explain what you would like the company to do

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Note: Both the topic and the answer were created by one of our users.

Dear Sir/Madam

I am inscribing this epistle to express my dissatisfaction with the quality of the track pants I purchased online on 5 August from your website that is puma.com.

To begin with, the virtual platform assured me of delivering the package within 3-5 business days, and to my surprise, the item was delivered almost a month later. Moving further it is pertinent to mention, that when I opened the parcel the piece was knackered and a speck of lint was coming out.

Due to this grave negligence by your organization, I missed the chance to participate in one of the charitable sports events hosted by the Sports Authority of India as it was a golden opportunity for me to inculcate in the community services.

It is a humble request to replace the malfunctioned product. In case if it is not possible to fulfill the requisition then kindly initiate the refund.

In an anticipation of hearing a favorable and prompt revert.

Yours Truly,

Naina Sethi

Word Count: 165

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Overall Band Score

6
(+/- 0.5)
Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.
Grammar Mistakes: N/A
Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

6.5
The letter effectively addresses all aspects of the task, providing a clear description of the problem, its consequences, and the desired resolution. However, the letter could be more concise and direct.

Coherence & Cohesion

5.5
The letter is generally coherent, but the flow could be improved. Some sentences are unnecessarily long and complex, making the message slightly difficult to follow.

Lexical Resource

6
The letter demonstrates a good range of vocabulary, but some choices are slightly formal and could be replaced with more natural expressions.

Grammatical Range & Accuracy

5
The letter contains a few grammatical errors that affect the overall clarity and fluency. The use of punctuation could also be improved.

Answers On The Same Topic:

You recently bought a piece of Sports Equipment from an online Store. when you first used to the piece of Sports Equipment you found a problem with it. write a letter to the manager of the online store in your letter, describe the problem with the piece of Sports Equipment say what happened because of the problem explain what you would like the company to do

Dear sir/madam, I hope this letter finds you well. I am writing this letter for I purchase badminton racket equipment from an Amazon. Com website online shop. Firstly, I opened the box packet of bedmenton racket. I am very excited to play badminton with my friends . So, I forgot check the piece and go […]

Band 5+

You recently bought a piece of Sports Equipment from an online Store. when you first used to the piece of Sports Equipment you found a problem with it. write a letter to the manager of the online store in your letter, describe the problem with the piece of Sports Equipment say what happened because of the problem explain what you would like the company to do

Dear Sir or Madam, I am writing this to share dissatisfaction about purchasing a cricket bat from your online store. Unfortunately, after using it only once, the handle of the bat broke completely. I am a cricketer and the Vice-Captain of the team. I have a lot of experience with cricket equipment. I was excited […]

Band 6+

You recently bought a piece of Sports Equipment from an online Store. when you first used to the piece of Sports Equipment you found a problem with it. write a letter to the manager of the online store in your letter, describe the problem with the piece of Sports Equipment say what happened because of the problem explain what you would like the company to do

Here’s a rewritten version of your letter: Dear Sir, I am writing to inform you that I recently purchased a new MRF cricket bat from your online store. Unfortunately, after using it only once, the handle of the bat broke completely. I am a cricketer and the captain of my city team. I have a […]

Band 9

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Dear Sir or Madam, I hope this message finds you well. I am one of your regular customers and am writing to bring to your attention an issue that I faced recently. I have been using your sports equipment for the past seven years; however, the cricket bat that I had purchased from your website […]

Band 7+

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Amazon Store, 100 The queensway, Etobcioke Ontario, Canada Dear Manager, I am writing to express my views regarding a product that I purchased recently online from your e-commerce website. Branded MRF. As I am fond of cricket, I am playing cricket with the national cricket team named Punjab Lions King in our country and I […]

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