Dear Sir or Madam,
I am writing to express my strong dissatisfaction with your local computer service store.
First and foremost, my computer happened a mistake function a week ago. Then immediately I took to your local computer store for repair. Your staff said they will fix it in two days. I went to get the computer later two days. However your staff still can’t fix the computer.
In spite of expressing a complaint immediately after the incident, I have not received any response from your company yet. I kindly request that you thoroughly investigate this matter, take appropriate action against the staff, and provide me with a formal apology for the distress caused.
Moreover, I urge you to implement measures to prevent such incidents in the future and improve your customer service by ensuring prompt and effective handling of complaints.
I hope that this letter will receive your immediate attention and you will solve the problem as soon as possible.
Yours faithfully,
Xidirov Farxod
