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Letter

Band 5+: You recently missed an important appointment with your bank because of a misunderstanding about the time. The bank has now charged you a fee for not attending. Task: Write a formal letter to the bank. In your letter: explain why you missed the appointment apologise for the inconvenience ask the bank to consider cancelling the fee Write at least 150 words.

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Note: Both the topic and the answer were created by one of our users.

I am writing to express my appoligy with details of mismanagement regading meeting conducted 3 days ago at 10.am

Firstly i have a solid reason not to attend you that my father is patient of brain hambradge . Suddenly at 9 “o”clock his blood pressure shooted and i had to go to hospital in emegency . So that i was in stress due to which i totally forgot about meeting.

Secondly i am feeling sorry for wasting of your time which is valueable and i can understand that any other customer could be dealt in that time. But i had genuine issue . I can provide you doctor’s prescription slip as a proof. Kindly accept my appology for inconvenience . Along with that i request you not to charge fee . However it is legal but my problem is also genuine.

I hope you will cancel the charge of fine as well as re schedule the meeting time . I will be there before time.

Thankfull to you

Word Count: 168

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Overall Band Score

5
(+/- 0.5)
Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.
Grammar Mistakes: N/A
Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

6
The letter addresses the task by explaining the reason for missing the appointment, apologizing, and requesting a fee cancellation. However, the language used is not consistently formal, and there are grammatical errors and awkward phrasing throughout the letter. To improve, focus on using more precise and formal vocabulary, correcting grammatical errors, and structuring sentences for clarity. Also, ensure the tone remains consistently professional.

Coherence & Cohesion

5
The letter's organization is somewhat unclear, and the flow of ideas could be improved. Consider using more explicit transition words and phrases to guide the reader through your explanation and request. For example, using phrases like 'Due to this unforeseen circumstance' or 'Therefore, I kindly request' can enhance coherence. Also, ensure each paragraph focuses on a single main point to improve clarity.

Lexical Resource

5
The vocabulary used is basic and lacks the sophistication expected in a formal letter. Try to use more precise and formal language. For instance, instead of 'solid reason,' you could say 'valid reason' or 'compelling reason.' Similarly, replace 'mismanagement regading meeting' with 'misunderstanding regarding the scheduled meeting.' Expanding your vocabulary range will make your letter more persuasive and professional.

Grammatical Range & Accuracy

3
The letter contains several grammatical errors that affect clarity. Pay close attention to verb tense consistency, subject-verb agreement, and correct use of articles and prepositions. For example, 'appoligy' should be 'apology,' and 'patient of brain hambradge' should be 'a patient suffering from a brain hemorrhage.' Proofreading carefully and using grammar resources can help improve accuracy.

Answers On The Same Topic:

You recently missed an important appointment with your bank because of a misunderstanding about the time. The bank has now charged you a fee for not attending. Task: Write a formal letter to the bank. In your letter: explain why you missed the appointment apologise for the inconvenience ask the bank to consider cancelling the fee Write at least 150 words.

Dear [Bank Manager’s Name], I am writing to formally apologise for missing my appointment with your bank three days ago at 10:00 AM, due to an unfortunate misunderstanding regarding the time. The reason for my absence was an emergency with my father, who is a patient suffering from a brain hemorrhage. On the morning of […]

Band 9

You recently missed an important appointment with your bank because of a misunderstanding about the time. The bank has now charged you a fee for not attending. Task: Write a formal letter to the bank. In your letter: explain why you missed the appointment apologise for the inconvenience ask the bank to consider cancelling the fee Write at least 150 words.

Dear Sir or Madam, I am writing to express my concern regarding my missed appointment in your bank 3 days ago. Firstly, the main reason I forgot about my visit is that my newborn baby got sick. To be precise, I had to go to the hospital immediately as she had a fever and a […]

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