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Letter

Band 5+: You recently purchased a faulty electronic item from a local store and faced several issues with its performance. Write a letter to the store manager complaining about your purchase. You should include details about: - what specific issues you encountered with the electronic item - how these problems affected your experience and usage - what you expect the store to do in response to this situation.

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Note: Both the topic and the answer were created by one of our users.

Dear Sir,

I am writing this letter to inform you that I purchased a electronic heater fan from your store yesterday. As you know that its a time for winters it is very important to use a heater to maintain a temperature at home but a heater fan which I purchased it is not working. Well it glows the light but it is not heating and not maintaing the temperature.

Today, when I came at my home it my room temperature was very cold due to this I was not able to sleep full night. As, it was a limited edition of that product it was also expensive but it gives me a very bad experience.

I want to inform you that I need a full refund for this heater fan or if you want to change it its up too you as I dont want to destroy our relationship for it. Sir, you know my all electric items which I purchased for my home they all are bought from your store last year. So it is your responsibilty to help me for this situation.

Your Faithfully

Kamal

Word Count: 188

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

heater: 4

purchased: 3

Try using synonyms for the above words

Task Response

The letter addresses the task but lacks detail and precision in describing the issues and desired resolution.

Coherence & Cohesion

The message is understandable but lacks a logical flow and suffers from grammatical errors affecting coherence.

Lexical Resource

4.5

The vocabulary is adequate but limited, with some imprecise word choices. More sophisticated language is needed.

Grammatical Range & Accuracy

3.5

Numerous grammatical errors significantly impact the overall clarity and fluency of the letter. Improved grammatical accuracy is crucial.

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Band 9

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Task Response

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Lexical Resource

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