Letter

Band 6+: You recently stayed at a hotel and faced several issues during your stay. Write a letter to the hotel manager. In your letter: • Explain the problems you faced • Describe how these issues affected your stay • Suggest what the hotel should do to improve

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Dear Sir/Madam,

I am writing to express my dissatisfaction about my recent stay at your esteemed hotel, the Capital. Although, the view from my room was exceptional, several things were disappointing.

Firstly, I was told to wait for 45 minutes with my young kids and luggage despite of having an advance reservation and was unbothered by your staff members which was unpleasant. Secondly, on receiving the keys no one escorted us to our room which I felt disrespectful. Lastly, the ventilation in the room was poorly maintained causing a leak and a weird sound when turned on, resulting in discomfort for our entire stay.

As a loyal member of your hotel, I would kindly request you to train your staff properly and conduct thorough maintenance of the facilities provided. I would greatly appreciate if you could compensate accordingly.

Thank you for considering my concerns. I look forward to your early response.

Yours sincerely,

Aakkyuhvj

Word Count: 154

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Overall Band Score

6.5

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter appropriately addresses all requirements of the task, clearly explaining the problems encountered, their impact, and suggestions for improvement. The tone is suitable for a formal letter of complaint. To further enhance the response, consider adding specific details to strengthen the impact of the problems described. For example, instead of just saying the ventilation was poorly maintained, elaborate on the extent of the leak or the specific nature of the weird sound. Also, you could specify what kind of compensation you are expecting.

Coherence & Cohesion

The letter is generally clear and logically organized, but there are some areas where coherence could be improved. Specifically, the transition between the explanation of problems and their impact on the stay could be smoother. Consider using more explicit linking words or phrases to connect these ideas. For example, you could add a sentence like, 'These issues collectively made our stay far less enjoyable than anticipated.' Paragraphing is adequate, but ensure each paragraph focuses on a single main idea to enhance clarity.

Lexical Resource

The vocabulary used is generally appropriate, but there's room for improvement in terms of variety and sophistication. While words like 'esteemed' and 'exceptional' are good, try to incorporate a wider range of vocabulary to describe the problems and their impact more precisely. For instance, instead of 'several things were disappointing,' you could say 'a series of issues marred our experience.' Also, consider using more specific vocabulary related to hotel services and maintenance to enhance the letter's impact.

Grammatical Range & Accuracy

The letter demonstrates a reasonable command of grammar, but there are noticeable errors that affect clarity. For example, 'despite of having' should be 'despite having,' and 'was unbothered by your staff members which was unpleasant' is awkwardly phrased. Consider revising such sentences for better grammatical accuracy and clarity. Aim for a wider range of sentence structures to enhance the overall quality of your writing. Pay close attention to punctuation, especially commas and apostrophes, to avoid errors.

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Band 6+: You recently stayed at a hotel and faced several issues during your stay. Write a letter to the hotel manager. In your letter: • Explain the problems you faced • Describe how these issues affected your stay • Suggest what the hotel should do to improve

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Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You recently stayed at a hotel and faced several issues during your stay. Write a letter to the hotel manager. In your letter: • Explain the problems you faced • Describe how these issues affected your stay • Suggest what the hotel should do to improve

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Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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