Band 8: You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: Explain why you chose that hotel Describe the problems you faced during your stay Say what you want the manager to do about it (User-Written IELTS Writing Task 1 Sample)

Dear Sir/Madam,

I am writing this letter to express my dissatisfaction with my stay at your esteemed hotel. My name is Chandanpreet Kaur, and I stayed at the Monte Carlo Inn with my family on Jan 26, 2026, at your Brampton location. My booking number is 23453454.

To begin with, I arrived at the hotel around 6 PM when there was no one at the reception. We had to wait for a long period of time for someone to greet us and give us the key to our room. After some time, the receptionist came, handed us the key, and showed us the way to our room. However, once we reached our room and switched on the lights, some of them were not working properly. To add to it, the sink was broken, and the shower had fallen off while I was showering. This is not satisfactory at all.

I would strongly recommend that you take a look at every room’s condition yourself and make all necessary changes and repairs so that future customers do not have to experience this the way I did.

I would appreciate it if you could arrange a complete refund for the payment I had made to book a room at your hotel. I hope you take my feedback seriously and make all the necessary arrangements, I have suggested.

I wish to hear from you soon.

Yours faithfully,

Chandanpreet Kaur.

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Band 8+: You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: Explain why you chose that hotel Describe the problems you faced during your stay Say what you want the manager to do about it

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Generate A Band-9 Sample Answer?

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Coherence & Cohesion

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You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: Explain why you chose that hotel Describe the problems you faced during your stay Say what you want the manager to do about it

You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: Explain why you chose that hotel Describe the problems you faced during your stay Say what you want the manager to do about it

You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: Explain why you chose that hotel Describe the problems you faced during your stay Say what you want the manager to do about it

You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: Explain why you chose that hotel Describe the problems you faced during your stay Say what you want the manager to do about it

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Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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