Band 9: You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: Explain why you chose that hotel Describe the problems you faced during your stay Say what you want the manager to do about it (User-Written IELTS Writing Task 1 Sample)

Dear Sir/Madam,

I am writing to formally lodge a complaint regarding my recent stay at the Grand Regency Hotel from the 12th to the 14th of April. While I had high expectations given the hotel’s reputation, my experience was significantly marred by a series of service failures.

The primary issue concerned the condition of my suite. Upon arrival, I discovered that the room had not been adequately cleaned; there was a noticeable accumulation of dust on the surfaces and the bathroom amenities had not been replenished. Furthermore, despite my booking including a complimentary breakfast, I was informed by the dining staff that no such arrangement existed in their records. This discrepancy resulted in unnecessary delays and frustration during my stay.

In addition to these logistical oversights, I found the attitude of the front desk staff to be notably dismissive. When I attempted to raise these concerns, the receptionist on duty appeared indifferent and offered no immediate resolution or apology.

In light of these grievances, I believe a partial refund of my accommodation costs would be an appropriate gesture of goodwill. I would also suggest that you review your housekeeping protocols to ensure such oversights do not recur. I look forward to receiving your prompt response regarding this matter.

Yours faithfully,

Anjali

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Band 9: You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: Explain why you chose that hotel Describe the problems you faced during your stay Say what you want the manager to do about it

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Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: Explain why you chose that hotel Describe the problems you faced during your stay Say what you want the manager to do about it

You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: Explain why you chose that hotel Describe the problems you faced during your stay Say what you want the manager to do about it

You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: Explain why you chose that hotel Describe the problems you faced during your stay Say what you want the manager to do about it

You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: Explain why you chose that hotel Describe the problems you faced during your stay Say what you want the manager to do about it

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Your friend is planning to study abroad write a letter to your friend in your letter give advice about living in another country suggest what they should take with them warn them about possible challenges

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

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