I am writing to complain about your service of the hotel.When I was in the abroad, I heard from advertisment the hotel has the best service in the town which own of you.Then I checked in and I stayed 5 days in hotel. However we realized that your service is not satisfactory.Becouse If we booked a thing, they would be late or anything didn’t come.In addition, the staff who served for us was not behavioural person.Due to of this, when I called to him second time about our purchase,he got angry and then shouted to me.Finally, I demand a full refund to me. You should solve it by increasing your workers and deposing your staff who served for us.If you do not resolve my complain, I will resort about it to the court.I would like to hear your explanation for the above problems own of me.
Yours faithfully
Turganbaev Abdurahim
