Band 5: You recently stayed at a hotel during a business trip. However, you were not satisfied with the service you received. Write a letter to the hotel manager. In your letter: - Explain what the problems were - Say how you felt about the service - Suggest how the hotel could improve (User-Written IELTS Writing Task 1 Sample)

Dear Madam,

I am writing to express my concern regarding the room heating was ineffectual and despite a great location and friendly staff, I have had a bad experience staying at your hotel, I would like to request assistance in resolving this matter

I stay at your hotel from 23th may till 27th may and had an excruciating experience as your heating system in my room did not work as expected. The temperature in the city was somewhat unexpected and fell below 6 celcius during this period. When I found that the room temperature was not comfortable, I called the front desk executive and despite his promise, nothing was done. This has cause of the extreme cold in the room, I had to wear socks and a knit hat and requires immediate attention

I would appreciate it if you could I think it would be a good idea to repair the central heating system and be prepared for unusual lweather. A room heating system for each room along with the central heating system in the winter would certainly make the room more comfortable.

Please le me know how this issue wiil be addressed

I look forward to your reply

Yours faithfully

Anastasia Pasinggi

Band 5+: You recently stayed at a hotel during a business trip. However, you were not satisfied with the service you received. Write a letter to the hotel manager. In your letter: - Explain what the problems were - Say how you felt about the service - Suggest how the hotel could improve

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