Band 5+: You recently visited a restaurant for dinner and were disappointed with the food and service. Write a letter to the restaurant manager complaining about your experience. You should include details about: - the specific issues you faced with the food and service - how these issues affected your overall dining experience - what you would like the restaurant to do in response to your complaint.

Dear manager,

I am writing you this letter to express my genuine disatisfaction with both the food and service i had experienced in your restraurant.

To begin with, I entered the restrauant and ordered my food normally as i was waiting i realized it took for my order almost an hour to arrive and when my order arrived the food was cold and didnt taste fresh at all not to mention i found small pieces of hair in my food which really disgusted me. Another issue was the staff when i complained about the food they spoke to me with an atittude and didnt even bother to fix the issue or apologize which really made this dining experience extremely uncomfortable and disatisfying.

I would like to get a refund for the money i spent on the food and for you to improve the behavior of your staff and services next time.

Your’s faithfully,

Taiba