I ama regular customer at your restaurant on FSM Avenue. I am writing to make a formal complaint about the meal we received. I and my family had at your restaurant last Wednesday. I am hoping that you would take actions to improve your food quality and maintain your reputation.
I have been offered from Renault and ı agreed and to celebrate this event, ı took my family out to one of your outlets on FSM Avenue. We ordered four servings of shrimp fried rice.but we were shocked to discover that the shrimp in our serving was undercooked and had a pungent odour. After complaining we were told that had out of shrimp at the restaurant not a valid excuse for a distinguished restaurant like yours. You can understand my frustration when ı and my family had to leave the restaurant ampty stomach and disappointed.
My intention in writing this letter is to ask you to issue issue a “show cause notice” to the supervisor at your restaurant, and disseminate instructions to all your staff to hold a modicum of buffer stock for every item, just in case the restaurant runs out of that item and so that no customer experiences a humiliation