Band 5+: You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket. Write a letter to the manager of the supermarket. In your letter say who you are give details about the accident suggest how the supermarket could prevent similar accidents

Dear sir or madam,

I am writing to express my strong dissatisfaction with the accident that happened in your supermarket on 4 August.

First of all, I am Emily who regular customer. I have been shopping at your store for many years. I know you’re supermarket is excellent, and service also available. I appreciate your clever and efficient staffs.

However, last week I was walking in the cake and sweet section. I sleep at on the wet floor, and I had fallen on the floor. Unfortunately, there was no any warning sign about wet floor. The floor had been cleaned recently. I fell on my side and hurt my arm. Right that injury was not serious but it was painful and it caused a lot of discomfort.

I believe you should pay attention to this kind of accident because other customers must not experience such as situation . During the crowded times your staffs should not wipe the floor.

I am looking forward to hearing your answers soon.

Your faithfully,

Emily