Letter

Band 7+: Your local public library wants to make improvements to their services and facilities. In order to get ideas from the public, they have asked library users to send them suggestions in writing. Write a letter to the librarian. In your letter • describe what you like about the library • say what you don't like • make suggestions for improvements Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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I am writing in reference to your enquiry for improving certain facilities and services at the library. I have visited the library many times, and some things should be improved to facilitate users.

The library has separated sections for every subject having book shelves and desk to study. Each section is labelled upfront and is convenient for readers to find their subject-related section. They could take notes on the reading desk present in that area without finding a new place to sit.

Although the library has a digital system available on the computer for finding books, most of the time it is quite unavailable or the server is down and people have to search them manually from large book racks, which is tiresome.

I would suggest making an efficient digital server of the data related to book availability and location in the library, resulting in people’s facilitation. Moreover, the air conditioning system should be renewed in some areas, specifically in the History and Literature section, so that readers can study easily.

Thank you for your time and efforts in improving the services of the public library.

Yours sincerely,

Word Count: 188

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
C2 - Complex
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Grammar Mistakes: N/A

Vocabulary Repetition:

library: 5

section: 3

Try using synonyms for the above words

Task Response

The letter effectively addresses all three bullet points: it describes positive aspects of the library, mentions a specific issue (the unreliable digital system), and provides clear suggestions for improvement. The tone is appropriate and the letter is well-structured. To achieve a higher score, consider adding more specific details about what you like (e.g., the atmosphere, staff helpfulness) and expanding on your suggestions with more concrete examples or benefits. Additionally, ensure the letter flows smoothly with varied sentence structures.

Coherence & Cohesion

The letter is logically organized with a clear introduction, body paragraphs, and conclusion. The ideas flow well, and the use of cohesive devices is appropriate. However, the transition between the 'what you like' and 'what you don't like' sections could be smoother. Consider using clearer topic sentences to guide the reader through each paragraph.

Lexical Resource

The vocabulary is appropriate and mostly accurate, with some good phrases like 'in reference to your enquiry' and 'facilitate users'. However, there is room for more sophisticated and varied word choices. For example, 'tiresome' could be replaced with 'time-consuming' or 'laborious', and 'renewed' could be 'upgraded' or 'modernized'. Aim to use more precise and natural collocations.

Grammatical Range & Accuracy

The grammar is generally accurate, with a good mix of sentence structures. There are a few minor errors and awkward phrasings, such as 'having book shelves and desk to study' (should be 'bookshelves and desks for study') and 'resulting in people's facilitation' (which is unnatural). The punctuation is mostly correct, but ensure consistent use of commas. Overall, the errors do not impede understanding.

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