***Task:*** *You recently bought an item online. When it was delivered you found that the item did not work correctly. Write a letter to the manager of the company. In your letter,* *• Describe the item and the problem with it* *• Explain why the item is important for you* *• Say what you want the manager to do*

Dear Comany Manager, I hope you are doing well. I am writing to express my dissatisfaction regarding an item I bought from your store in Kitchener on 24th June 2026. Let me explain my situation. First of all, as an international student studying at University of Kitchener, I needed one reliable and fast-working laptop computer. […]