You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter: • Describe what happened that caused you to miss your flight • Explain how missing your flight impacted you • Clearly state what you would like the airline to do

Dear Sir or Madam, I am writing to complain about an incident that caused me to miss my flight with your airline on 15 March from Hanoi to Singapore, flight number VN 113. On the day of travel, I arrived at the airport more than two hours before departure. However, there was a serious problem […]