You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter: • Describe what happened that caused you to miss your flight • Explain how missing your flight impacted you • Clearly state what you would like the airline to do

Dear Sir or Madam, I am writing to formally complain about an incident that caused me to miss my international flight with your airline on 15 January from Baghdad to Istanbul. Although I arrived at the airport more than three hours before departure, there was a serious problem at the security and check-in counters. The […]