You ordered two items through Internet and you received two different items. Write a letter to the manager. Explain what you ordered, Ask why the two other items were different, Ask about how would he solve this issue

Dear Sir or Madam, I hope this message finds you well. I am writing to bring to your attention an issue regarding my recent order from your website. I ordered five jewelry items on July 1st, but unfortunately, two of them do not match what I requested, and I need to resolve this promptly as […]