🔥 Today Only: Save 30% on Premium — Offer Ends Soon! - Upgrade Now!

Letter

Band 8+: You ordered two items through Internet and you received two different items. Write a letter to the manager. Explain what you ordered, Ask why the two other items were different, Ask about how would he solve this issue

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I hope this message finds you well. I am writing to bring to your attention an issue regarding my recent order from your website. I ordered five jewelry items on July 1st, but unfortunately, two of them do not match what I requested, and I need to resolve this promptly as I have upcoming travel plans.

Specifically, I ordered two silver necklaces, but I received them in gold instead. Could you please clarify why this discrepancy occurred? Understanding the reason behind this mix-up would be greatly appreciated.

Additionally, I would like to know how you plan to resolve this issue. It would be extremely helpful if the correct items could be delivered to me this week, as they are essential for my travel.

I would be grateful if you could address this matter urgently. Thank you for your attention, and I look forward to your prompt response.

Yours sincerely,

Anna

Word Count: 154

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

would: 4

could: 3

Try using synonyms for the above words

Task Response

The letter adequately addresses all parts of the task. Minor improvements could be made to further enhance the clarity and precision of the explanation.

Coherence & Cohesion

The letter is well-organized and easy to follow. The flow of ideas is logical and smooth. Minor improvements in transition words could enhance the cohesion.

Lexical Resource

The vocabulary used is appropriate and accurate. A wider range of vocabulary could be used to demonstrate more sophisticated language control.

Grammatical Range & Accuracy

The grammar is accurate and error-free. A wide range of grammatical structures is used effectively.

Answers On The Same Topic:

You ordered two items through Internet and you received two different items. Write a letter to the manager. Explain what you ordered, Ask why the two other items were different, Ask about how would he solve this issue

Dear sir , I am writing this letter to inform you that I recently received items from your store that are different. My name is sonali and I m loving in Talwara , district Hoshiarpur. I ordered a Android phone Poco X6 256 GB with order number Eb3938737272 and Redtape women shoe with size 37 […]

Band 5+

You ordered two items through Internet and you received two different items. Write a letter to the manager. Explain what you ordered, Ask why the two other items were different, Ask about how would he solve this issue

Dear sir or madam, I hope you are well and I am writing this letter to complain about the I received the 2 wrong items which I do not ordered from the Internet. My name is prabhdeep Kaur and my order number is 5470dpd. Actually I was ordered 2 things via online that was first […]

Band 5+

See All

Other Topics:

You are planning a reunion picnic for your former university classmates and want to invite a classmate you haven't seen in years. Write a letter to your classmate inviting them to the picnic. Include details about: the purpose of the gathering and why their company is especially valued after so long; the exact date, time, and location of the picnic; what they should bring or prepare for the reunion (e.g., a favorite dish, old photos, or a short speech about their life since graduation).

Dear friend, It has been a long time since I last heard from you. I am writing to you because I was organising a reunion dinner and I thought it would be so great if you came. Actually, the reason this thought came to me is because reconnecting with each other will be a great […]

Band 6+

You have been experiencing issues with the internet service provided by your current company. You have tried contacting them multiple times without a satisfactory resolution. Write a letter to the internet service provider explaining the problems you are facing. You should include: - details about the issues you've been experiencing - what steps you have already taken to resolve the problem - what outcome you expect from them.

Dear Sir/Madam, I am writing to express my dissatisfaction with the service provided by your transworld company.I have been using this service for the past two years.and recently, I was satified with the internet service. I have been regular customer of your company for the past two years.and have paid monthly bill on time. Recently, […]

Band 5+

The younger sister of one of your friends is thinking about spending a year studying abroad as part of her university course. You did this recently, and she has asked you about your experience. Write a letter to your friend's sister. In your letter • tell her where you studied during your year abroad • describe what you learnt about the country you studied in • explain why your year abroad was helpful for your studies

Dear Aram, I am writing to you because i heard you are going abroad to study.I really happy to you,And i hope you enjoy in this journey. First of all, I studied in japan universty,Specifically in tokyo.It was just a year but i learnt a lot of things. Additonally,I got some ideas in their tradition […]

Band 4+

You were supposed to meet your friend for dinner last week, but you had to cancel at the last minute. Write a letter to your friend apologizing for canceling the dinner. You should include details about: - Why you had to cancel the dinner at the last minute - How you felt about the situation - When you can reschedule the dinner

Dear Friends, I am writing to you to apologize for the cancellation of the dinner party that we had planned to host tonight. Due to an emergency at home, we have to take this decision, and we are extremely sorry for the inconvenience caused. As you all are aware, my father has been suffering from […]

Band 9

You recently bought an item from the store and are not satisfied with it. In your letter, explain what you bought, why you are not satisfied with it, and what you would like the manager to do.

Dear Sir or Madam, Yesterday evening, I bought a blouse from your store. It is a small blue blouse with floral decoration, a high collar, yellow buttons, and short ruffled sleeves. When I arrived home, however, I noticed that the stitching on the inside is torn, and that one of its buttons is missing. I […]

Band 9

You are hosting a farewell dinner for a colleague who is leaving the company and want to invite your team members. Write a letter to a team member inviting them to the dinner. You should include details about: - why you are organizing the farewell dinner - when and where the dinner will be held - if there's anything they need to prepare or contribute.

Dear Mr. Joshua, I hope this letter finds you well. I am writing to invite you to the farewell dinner I am organising, for one of our colleague who is leaving the company. Her name is Favour, she has been working with the company for about 2 years, and she is dedicated to her job. […]

Band 7+

See All

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

Plans & Pricing

Free

Premium