You recently bought a children's toy online but when it arrived it was damaged. Write a letter to the manager of the toy shop. In your letter: describe what the problem with the toy is suggest how the damage may have happened say what you would like the manager to do

Dear Sir/Madam, I am writing this letter to get a refund for one of the toys that I ordered from your shop. Recently, I received the parcel and when I opened it, I found that the toy was damaged. My neiece is turning 1 next week. I placed an online order for two of your […]