You recently had a problem with a product that you bought from an online store. Write a letter to the store manager describing the problem, explaining how it has affected you, and suggesting what you would like the store to do about it.

Dear Sir/Madam, I am writing this letter to draw your attention onto the problem, that was encountered with my latest purchase from your store. During my last visit to the store, my wife was amazed by your new collection of bags. I planned a surprise to gift the bag for her upcoming birthday. Although the […]