You recently missed a flight. You think this was the fault of the airlines. Write a letter to the airlines. In your letter - Explain why you believe the airlines was at fault - Describe the impact of this had on your journey - Say what you want the airlines to do.

Dear Sir or Madam, I am writing to express my deep satisfaction regarding a missed flight on May 10th from Toronto to Vancouver, which I believe was a direct result of your airline’s mismanagement. Although I arrived at the airport well in advance, the check-in process was significantly delayed due to understaffing and technical issues […]

Dear Sir or Madam, I am writing regarding missing a flight on your airline because of your airport crew’s negligence. I arrived at the airport early and had checked in, too. As the flight was delayed by an hour, the crew asked me to wait in the business lounge and assured me that they would […]