You recently purchased a mobile phone online, but when it arrived, you found that it was damaged. Write a letter to the customer service manager of the company. In your letter: describe the condition of the phone when you received it explain the problems it is causing you say what action you would like the company to take Write at least 150 words.

Dear Sir, I hope this message finds you well. I am writing to raise a concern regarding a mobile phone I purchased from your store on July 20th. Unfortunately, within just a few days of use, the screen started flickering, and the battery began draining completely. This issue has significantly affected the device’s usability. When […]