You recently stayed at a hotel and faced several issues during your stay. Write a letter to the hotel manager. In your letter: • Explain the problems you faced • Describe how these issues affected your stay • Suggest what the hotel should do to improve

Dear Sir/Madam, I am writing to express my dissatisfaction about my recent stay at your esteemed hotel, the Capital. Although, the view from my room was exceptional, several things were disappointing. Firstly, I was told to wait for 45 minutes with my young kids and luggage despite of having an advance reservation and was unbothered […]