You recently took a tour organized by a local travel company. Unfortunately, you were very disappointed with the experience. Write a letter to the travel company manager. In your letter: - Explain what tour you took and when. - Describe what aspects of the tour were unsatisfactory. - Suggest what the company can do to improve their tours.

Hi, good evening. My name is Miraz, and recently I had a tour with your company to explore the beauty of Kazakhstan. At the beginning, everything started really well. We enjoyed drinks and traditional meals at a restaurant, along with a visit to a museum, before the actual tour began when we arrived in Kolsai. […]