As a result of development in cutting-edge technology, machines are handling more and more jobs to do, which used to be done by humans, and it causes some troubles as well as advantages. There are certain advantages of development in the variety of things that machines are able to do, however the troubles are also worth considering. Both sides will be discussed in this essay.
The main benefit of the increasing role of machines in replacing human labor is high productivity. Machines can perform tasks easily in a short period of time, leading to high efficiency. They can be used in order to do several kinds of work, and are able to work 24 hours non-stop. Nowadays, the usage of machines in several kinds of jobs is widespread and preferred, while they provide high quality results in their tasks. Additionally, companies tend to spend one time money on machine based equipment for needed tasks, instead of hiring workers with high salaries. This kind of expenditure promises non-stop working with good error handling and improved techniques. For instance, Amazon uses robots to sort and transport goods, significantly speeding up operations and reducing errors.
Those opposed to this say that such development in technology brings employment as well. As a result of increasing usage of machines, it is much harder to find a job with deserved income, because of preference in technology based approach. Furthermore, it decreases the work quality of people, and makes them find easier ways for their tasks using machines. The most worrying issue is decreasing human touch in services, such as customer service, and healthcare. Machines can provide optimal solutions, however they can not make empathy, and give decisions considering some emotional factors. It can lead to robotization in the future, which is not desired by anyone. As an example, some banks offer digital assistants for customer service, and it is harder to find solutions to complex issues using them.
In summary, usage of machines on a massive scale can be useful in many cases. Although the facility brings particular benefits, the drawbacks of it are worth considering.