Whether used in deciding on things in recruitment or in judiciary, the prevalent utilization of Artificial Intelligence has garnered divided sentiments from various individuals. Some find it fair and efficient, while others call AI out for its lack of human element- making judgment less accountable and empathetic. Both ideas are deemed true. However, in my opinion, I agree with the latter.
The efficicacy of using AI in important decisions such as employment or bureaucracies in the court of law is celebrated. This is because, aside from its efficacy, the said tool has made everything easier creating a more fluid work. To make it more specific, a concrete prompt and verified information, with the help of monetary subscription, can generate desired results. With just a click, a person may understand such complicated case or refine prospect candidates based on their credentials. Moreover, one can even have the option as to how the results will sound: more professional or more tailored. Furthermore, this is only one of the many great feats AI can aid in decision making.
On the other hand, the generated results from Artificial Intelligence does not entirely imitate a sound judgment from a human. Regardless of how people want AI to produce humanly responses, there is an emotional element that is lacking: empathy. To put into perspective, AI can help a person internalize every nook and cranny of a case or help in choosing which candidate suits better for the job. However, the affective communication is what makes the experience humanly possible. Without a first-hand experience or encounter, the decision that AI provides is purely robotic and generic. Therefore, it is through human interaction that makes every judgment more sound, personal, and human; something that AI cannot replicate.
Personally, I lean towards the argument of the lack of human element. Instead, AI can guide a person with the ideas it suggest. In addition, humans are irreplaceable in terms of arriving at a consensus. For example, finding the most capable individual from a pool of aspiring applicants requires a person’s involvement to accurately arrive at a worthwhile judgment. At the same time, going through the arduous process in the judiciary need an expert of the law. Despite the substantial knowledge of AI, that does not quality AI in replacing people in making decisions nor does it make AI an expert of some sort. Nevertheless, AI can aid the human element of decision making by laying the facts.
In conclusion, while AI provides tons of ideas, professional or personal, it can never replace the human aspect of decision making. Only individuals are capable of doing it, not computers.