In the digital era, there is an ongoing debate about whether citizens lose their social skills due to automated services or if they help them to live more freely. Some people argue that a digitalized society brings a convenient lifestyle for individuals, while others believe that this leads to reduced human connections and social skills. Despite its disadvantages, such as disrupting social skills, connections, or privacy and security issues, I strongly believe that it has many benefits, like saving time, making services faster, and increasing convenience to live better.
On the one hand, living in a highly digitalized society can offer several opportunities for citizens. First of all, automated services help to save time and effort. For example, individuals can now pay bills for ordering food or booking tickets within minutes without waiting too many hours in queues. This especially brings an easily managed lifestyle for both students and busy workers. Secondly, digital systems can offer more accurate services compared to humans. Machines make fewer mistakes, mainly because they don’t have emotions or tiredness. In addition, automation can lower costs for companies, which leads to cheaper services for customers. As a result, many individuals can enjoy a convenient and productive lifestyle in a digital society.
On the other hand, excessive dependence on technology can negatively affect human relationships and communication skills. As services become fully automated, people have fewer face-to-face interactions with others. For instance, customers use self-checkout machines in supermarkets, and this helps people reduce communication with cashiers. Over time, this may bring a sense of loneliness and weaker social bonds, especially among young people who already rely on online interactions.
In my opinion, although digitalization brings undeniable disadvantages, the benefits can outweigh them. This is mainly because it can improve efficiency and bring a convenient and more enjoyable life for individuals. A balance between automation and personal communication would allow people to enjoy more from their daily lives.
In conclusion, whereas a highly digitalized society can make life easier and more efficient, it might also reduce human interactions and damage social skills.