n recent years, the use of artificial intelligence (AI) and automation has become widespread in the workplace, but it’s still far from entirely replacing humans due to their limitations.
Firstly, AI and automation are programmed by humans and operate based on users data. In certain areas requiring creativity, such as art, AI only creates products by collecting available resources and materials from humans, which leads to a lack of uniquely creativity and individual aesthetics. Therefore, these constraints create a distant gap between the creative and intuitive ability of AI and humans.
Secondly, the recent AI systems likely accomplish specialised tasks programmed before without humans’ interruptions. When facing sudden problems, they’re unlikely to carry out tasks with high precision due to lack of flexibility in dealing with problems. Despite significant advancements in AI systems, humans still play an irreplaceable role in complex decision-making and problem-solving.
Finally, the expertise of humans in highly professional areas, such as healthcare, still has a significant gap compared to current AI systems. For example, in specialized fields, doctors must use their knowledge to diagnose diseases for each individual case, so using pre-programmed systems to determine diseases for patients is neither reliable nor safe. Therefore, replacing humans entirely by AI systems cannot take place in hospitals or similar places in near future.
In conclusion, although AI and automation improve labor performance, it’s still far from fully replacing humans in all aspects of work. Humans not only have crucial roles in creativity and management but also play an irreplaceable factor in certain areas.