Opinion

Band 4+: You recently returned to Toronto from San fransico. But your luggage got misplaced.Write an Email to the website support department in about 150-200 words. -Provide details of your flight -Claim compensation for the lost luggage

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Dear Manager,

I am writing to bring your attention towards my luggage which has been lost or misplaced. I recently travelled from San Fransico to Toronto through your airlines (Air Canada) Flight number CA1535. I was arrived on january 10th at 5pm. Upon my arrival I was checked out and waiting in the baggage department; however, I could not find my bag.

Primarily, I reached out to enquiry service department and informed about my lost luggage. I filled complaint as I was requested to do by your employees also, they told me that I would be contacted within 24 hours. Despite my inquiry, it is been three days now; but, I did not hear any response from your side.

I certainly, have provided my details regarding my lost luggage. Therefore, I believe, that I am entitled to claim the compensation where I have agreed upon, while booking the ticket. Hence, I would like to receive the estimated value and please feel free to contact me at 555-444-4321 for further details.

Sincerely,

Divya Paul

Word Count: 173

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

luggage: 3

Try using synonyms for the above words

Task Response

4.5

The response sufficiently addresses the task by providing details of the flight and claiming compensation for the lost luggage. However, the email could be more specific about the details of the flight and the process of claiming compensation. It is recommended to include the date and time of the flight, the baggage tag number, and any relevant information about the luggage. Additionally, the request for compensation could be more formal and specific, mentioning the inconvenience caused and the expected resolution. The essay falls short of the required 250 words.

Coherence & Cohesion

3.5

The email has a clear structure with an introduction, body paragraphs, and a conclusion. However, there are some issues with coherence and cohesion. The ideas are not consistently organized, and the use of linking words and cohesive devices could be improved to connect the ideas more effectively. Additionally, the central topic within each body paragraph could be more focused to enhance coherence.

Lexical Resource

3.5

The language used is fairly formal, but there are some inaccuracies and awkward phrasings. It is recommended to use more accurate vocabulary and expressions. Additionally, there is a need for a wider range of vocabulary and more varied sentence structures to avoid repetition and enhance the overall lexical resource.

Grammatical Range & Accuracy

3.5

There are some grammatical errors and punctuation issues throughout the email. It is important to use correct grammar and punctuation to improve the overall accuracy. Additionally, the use of complex sentence structures could be increased to demonstrate a wider grammatical range.

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Band 4+: You recently returned to Toronto from San fransico. But your luggage got misplaced.Write an Email to the website support department in about 150-200 words. -Provide details of your flight -Claim compensation for the lost luggage

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Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Essays On The Same Topic:

You recently returned to Toronto from San fransico. But your luggage got misplaced.Write an Email to the website support department in about 150-200 words. -Provide details of your flight -Claim compensation for the lost luggage

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Today many people do not know their neighbours in large cities. • What are the causes of the/this situation? • What can be done about this problem?

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Coherence & Cohesion

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