The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

The pie charts compare the percentages of customer service ratings at Parkway Hotel between 2005 and 2010 It is clear that the highest percentage of customer service ratings was in the Good category over the scale of services. By contrast, the percentage of services significantly decreased over the five years for satisfactory ratings. In terms […]

The pie chart compare visitors’ responses to a survey about customer service at the Parkway Hotel in 2005 and 2010. Overall, it is obvious that general satisfaction increased remarkably during the period given from 2005 to 2010. While most hotel guests rated satisfactory or poor, a clear majority described the hotel’s service as good or […]