Band 5+: The charts below show the information about a US bus company between 1999 and 2003. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

The bar chart illustrates the United States bus company, spanning 1999 and 2003.

In summary, it is clear that the proportion of bus arrived on time exhibited a notable upward trajectory in the 1999 years than other years. On the contrary, the figure of complains had the highest trends in subsequent years.

In detail, according to the first chart, in 1999, the percentages of bus time arrived on time showed a significant soar to 85%, albeit, it slightly declined of target to 80%. Moreover, the proportion of bus arrived on actual time followed a significant oscillation year by year from 20% to 80% between the years 2000 and 2003.

Regarding second one, the number the number of complains followed a stark increase over the period. The figure of complains exhibited a notable upsurge from 55% to 90% between 1999 and 2000. Nevertheless, in 2001, the number of protests followed a slight downhill to 80%. Additionally, the figure of complaints exhibited a drastic upsurge from 100% to 120% between the years 2002 and 2003.