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The image depicts a graph showing enquiries received by the Tourist Information Office over six months in 2011, segmented by "in person," "by letter/email," and "by telephone." "In person" enquiries start at 400 in January, rise to 600 in February, increase steadily to 800 in March, reach 1200 in April, 1600 in May, and peak at 1900 in June. "By letter/email" enquiries begin at around 775 in January, fluctuate slightly in February, remain stable at around 700 from March through April, drop to 600 in May, and fall further to under 400 in June. "By telephone" enquiries start at 900 in January, dip to just below 800 in February, stabilize at 1000 in March, rise steadily to 1000 in April, 1400 in May, and stabilize just below 1600 in June.
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The line graph below shows the distribution of requests received by Tourist Information Office in one specific city over a period of six months in 2011.
Overall, the study was conducted from January to June and there has been a monitoring of 3 categories (in person, by letter or email and by phone). Besides, personal and telephone requests were gradually increasing, while the indicator of letter had a decline.
At the beginning of research, face to face enquiries took the least popularity (400 requests); meanwhile, mobile and handmade letter requests were more demanded (900 requests and 700 requests, respectively). Nevertheless, the figure of personal requests started to grow in February, which after not only collided with the line of letter applications (at 700 requests), but also in May, met the line of phone applications (at 1000 requests). As a result, by June, in person reached 1900 enquiries, in letter or email – 1600 enquiries and in telephone – 400 enquiries, respectively.
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