Pie Chart

Band 7+: The charts show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summaries the information by selecting and reporting the main features, and make comparisons where revelant.

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Image for topic: The charts show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summaries the information by selecting and reporting the main features, and make comparisons where revelant.

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The image shows two pie charts representing customer service ratings for the years 2005 and 2010, with categories of 'Excellent', 'Satisfactory', 'Good', 'Poor', and 'Very poor'. In 2005, 'Excellent' was rated 15%, 'Satisfactory' 45%, 'Good' 14%, 'Poor' 21%, and 'Very poor' 5%. In 2010, 'Excellent' was rated 28%, 'Satisfactory' 39%, 'Good' 12%, 'Poor' 17%, and 'Very poor' 4%. The charts visualize the results of a questionnaire given to visitors at the Parkroyal Hotel on their ratings of the hotel's customer service for both years.

Given the complexity of the image, the above description may not be entirely accurate.

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Note: Both the topic and the answer were created by one of our users.

The pie chart given illustrates visitors’ rating of the Parkway Hotel’s customer service from the year 2005 and 2010. The visitors who answered the questionnaire have 5 options to rate the hotel’s customer service, ranging from very poor to excellent.The chart shows a significant change in the span of 5 years, with the good ratings (excellent and good) skyrocket, while the other three ratings (satisfactory, poor, and very poor) plummet.

In the year 2005, the majority of the visitors picked satisfactory with a percentage of 45%. The next two ratings the visitors picked the most are poor and very poor, with 21% and 15% respectively. The least two picked options are good and excellent with 14% and 5% respectively. This shows that the customer service in the year 2005 was quite poor.

In the year 2010, themost picked option is good, which increased by a quarter since 2005. The next most picked rating, which rose by 23%, is excellent. The rest of the ratings (satisfactory, poor, and very poor) all dropped significantly. This implies that the coustomer service improved dramatically over the span of 5 years.

Word Count: 186

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

picked: 5

service: 4

ratings: 4

customer: 3

visitors: 3

Try using synonyms for the above words

Task Response

The report covers the requirements of the task, providing a general overview of the data and highlighting key changes between 2005 and 2010. However, there are some omissions and lapses in detail. To improve, focus on providing more specific data points and comparisons, and ensure accuracy in reporting the figures. Also, avoid using subjective language like "skyrocket" and "plummet"; instead, use more neutral and precise terms to describe the changes.

Coherence & Cohesion

The report is generally well-organized with a clear introduction, body paragraphs, and a concluding statement. The information is presented in a logical sequence, making it easy to follow the changes between the two years. However, transitions between sentences and ideas could be smoother to enhance the flow. For instance, in the second paragraph, connecting the individual rating percentages more explicitly would improve coherence. Consider using transition words or phrases to link ideas more effectively.

Lexical Resource

The report demonstrates a good range of vocabulary suitable for describing the data. Terms like 'skyrocket,' 'plummet,' and 'significant change' are used effectively. However, there's room to incorporate more precise vocabulary related to data comparison and trends. For example, instead of saying 'good ratings (excellent and good) skyrocket,' you could use more specific terms like 'positive ratings increased substantially.' Also, avoid informal language such as 'picked' and use more formal alternatives like 'selected'.

Grammatical Range & Accuracy

The report demonstrates a good command of grammar with generally accurate sentence structures. There are a few minor errors, but they do not significantly impede understanding. Pay attention to subject-verb agreement and correct use of articles. For example, 'the most picked option is good' could be refined to 'the most frequently selected option was good.' Proofreading carefully for these minor errors will enhance the overall quality of the writing.

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