Letter

Band 7+: You received your monthly bank statement and noticed that some transactions are incorrect. Write a letter to the bank manager. In your letter: • identify the errors you found • explain why they concern you • request a quick correction

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Dear Sir,

I hope this letter finds you well. I am writing to bring to your attention several unauthorised variations I have noticed on recent bank statements for account number 543160 00. On reviewing my statement dated 25/07/2026, I noticed an unauthorised deduction of rupees 10,000 yesterday. Additionally, a payment of rupees 50,000, transfered on 15th of july has not been credited to my current account yet. I believe there is an error. For your kind information, I continuously keep checking my saving account after every transaction.

As I trust that the Bank values its customers, I believe that it is the duty of the bank to monitor funds variations, because sudden, unexpected, or large fluctuations in both deposits and withdrawals can indicate illegal activity or significant changes in accounts. Further, the unauthorized withrawal has lowered my accont balance unexpectedly, leaving me concerned about covering my upcoming direct debits.

I request that you address this matter with the urgency and seriousness it deserves. I am looking forward to a resolution within 2 days, and issue a new debit card to ensure my account’s security. I would appreciate being kept informed about the progress of the investigation.

Thank you.

Yours faithfully,

Asifa

Word Count: 201

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
C1 - Intricate
Strive to incorporate even richer and more precise language.

Grammar Mistakes: N/A

Vocabulary Repetition:

account: 3

Try using synonyms for the above words

Task Response

The letter appropriately addresses the task by identifying the errors, explaining the concerns, and requesting a correction. The information is relevant and sufficient. To improve, ensure all dates are consistent and accurate, and proofread for minor grammatical errors.

Coherence & Cohesion

The letter is generally well-organized and easy to follow. The purpose of the letter is clear from the beginning, and the information is presented in a logical order. However, there are a few areas where coherence could be improved. For example, in the second paragraph, the connection between monitoring fund variations and the customer's trust in the bank could be made more explicit. Additionally, the transition between the explanation of the errors and the concern about direct debits could be smoother. Consider using transition words or phrases to link ideas more effectively.

Lexical Resource

The letter demonstrates a good range of vocabulary appropriate for the task. Terms like 'unauthorised variations,' 'deduction,' and 'credited' are used correctly in the context of banking transactions. However, there's room to enhance the sophistication of the language. For instance, instead of 'address this matter with the urgency and seriousness it deserves,' you could use a more nuanced phrase like 'expedite a thorough investigation.' Also, avoid some informal language such as 'keep checking'. Overall, the vocabulary is adequate, but refining word choices could elevate the letter further.

Grammatical Range & Accuracy

The letter demonstrates a good command of grammar with only minor errors. For example, 'transfered' should be 'transferred,' and 'accont' should be 'account.' While these errors do not significantly impede understanding, correcting them would improve the overall impression. The sentence structure is generally sound, but there are a few instances where it could be improved for clarity and flow. For example, consider rephrasing sentences that are slightly awkward or unclear. Pay close attention to proofreading to catch any remaining errors.

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Band 7+: You received your monthly bank statement and noticed that some transactions are incorrect. Write a letter to the bank manager. In your letter: • identify the errors you found • explain why they concern you • request a quick correction

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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You received your monthly bank statement and noticed that some transactions are incorrect. Write a letter to the bank manager. In your letter: • identify the errors you found • explain why they concern you • request a quick correction

You received your monthly bank statement and noticed that some transactions are incorrect. Write a letter to the bank manager. In your letter: • identify the errors you found • explain why they concern you • request a quick correction

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Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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