Dear Sir or Madam,
I am writing to formally express my satisfaction about the cinema I recently visited.
Although I was extremely on nine cloud while watching a film, I encountered a couple of accidents. These accidents was quite frustrating. The seat was uncomfortable due to its shape. Instead of having an adjustable chair, my chair was not adjustable, causing me to have a backache. On top of that, I noticed that the floor was slippery. It was extremely dangerous for people.
Fortunately, there was a reliable staff who gave me a hand. He looked into my seat and solved the problem even though it only worked for a while. He also mob the floor to prevent someone from falling down. Those were undoubtedly meaningful aids.
I would also like to take this opportunity to suggest you to replace the seats with new ones, as it may give us a convenient experience while watching movies. Also, it is advisable to have the floor mob in advance before the films start.
Thank you for your attention. I hope this feedback will find well.
Yours faithfully,
Reza
