Letter

Band 8+: You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Note: Both the topic and the answer were created by one of our users.

Sub : Request for Replacement of a Faulty Electronic Product

Dear Sir,

I am writing to inform you about a problem with an electronic product that I bought from your store.

Last week, I purchased a wireless Bluetooth speaker from your store. It worked well for the first few days, but now it is not working properly. The speaker does not turn on after charging it for some hours. I have also tried using a different charger, but the problem still continues.

I am disappointed because the product stopped working after only a few days. I believe there may be a manufacturing defect.

I would be grateful if you could replace the speaker with a new one. If that is not possible, I would like to receive a full refund. I kept the receipt and the original packaging, and I am ready to bring to the store.

Thank you for your time and attention. I look forward to your reply.

Yours faithfully,

Priyadharshini M

Word Count: 164

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

8.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

speaker: 3

Try using synonyms for the above words

Task Response

The letter fully addresses all parts of the task. The candidate clearly identifies the product and the timing of the purchase, provides a specific and logical description of the fault, and clearly states the desired resolution (replacement or refund). The tone is appropriately formal and professional for a letter to a store manager. No improvements are necessary as the requirements are met comprehensively.

Coherence & Cohesion

The letter is exceptionally well-organized. Each bullet point from the task is addressed in its own logical paragraph, making the message very easy to follow. The progression from introducing the problem to describing the fault and finally proposing a solution is seamless. The use of cohesive devices is natural and does not feel forced.

Lexical Resource

The vocabulary used is appropriate, accurate, and fits the formal tone required for a letter to a manager. Terms like 'manufacturing defect', 'full refund', and 'grateful' are used correctly. To reach a band 9, you could incorporate even more sophisticated or varied collocations related to consumer rights or technical malfunctions to demonstrate a wider range of lexical control.

Grammatical Range & Accuracy

The grammar is largely accurate with a good mix of simple and complex sentence structures. There is a minor omission in the sentence 'I am ready to bring to the store', which should ideally be 'I am ready to bring it to the store'. Aside from this small slip, the punctuation and tense usage (past simple for the purchase and present continuous for the current problem) are handled very well.

Answers On The Same Topic:

You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

Dear Store Manager, I am writing to complain about an electronic item that I purchased from your store on 28 June 2026. The product is a wireless Bluetooth speaker, which I bought after receiving positive recommendations from your staff. Unfortunately, the speaker stopped functioning properly after only a few days of use. The battery runs […]

Band 9

You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

Band 9

You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

To: manager@gmail.com Subject: Complaint About Defective Electronic Product Dear Sir/Madam, I am writing the complain about an electronic product that I purchased from your store on 29 June 2026. I bought a Bluetooth speaker but after only two days of use it stopped working properly. The speaker is not charging and it does not turn […]

Band 7+

You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

Dear Mr. Asad, I am writing this letter in regard to the recent LED I bought from your store. As you know, I recently purchased a new TCL LED tv from you last Monday around 2:30 PM. It was a 55-inch mini LED, consisting of three HDMI ports. Its model no. is 3345-P and serial […]

Band 9

See All

Band 8+: You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

Other Topics:

There have been some problems with public transport in your area recently. Write a letter to the manager of the transport company. In your letter: • Describe the problems • Explain how these problems are affecting the public • Suggest some changes that could be made

You have moved into a new house and want to invite a former colleague to a housewarming party. Write a letter to your former colleague. In your letter: - explain why you have moved - give them some details about your new home - provide information about the party (date, time, and location)

You have just moved into a new home and are planning to hold a party you are worried that the noise disturb your neighbour write a letter to your neighbour Introduce yourself Describe your plans for the party Invite your neighbour to come

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

Plans & Pricing

Free

Premium