Letter

Band 9: You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Note: Both the topic and the answer were created by one of our users.

Dear Store Manager,

I am writing to complain about an electronic item that I purchased from your store on 28 June 2026. The product is a wireless Bluetooth speaker, which I bought after receiving positive recommendations from your staff.

Unfortunately, the speaker stopped functioning properly after only a few days of use. The battery runs out very quickly, even after being fully charged, and the sound quality has become poor, with crackling noises occurring at moderate volume levels. In addition, the power button does not respond consistently, making it difficult to switch the device on and off.

As the product is practically new and these problems appeared within a short period of time, I believe it may be defective. I would therefore appreciate it if you could either replace the speaker with a new one or provide me with a full refund. I still have the receipt and warranty card and can bring them to the store if required.

I hope this matter can be resolved promptly, and I look forward to hearing from you soon.

Yours faithfully,

Harshavarthan N

Word Count: 180

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

store: 3

speaker: 3

after: 3

Try using synonyms for the above words

Task Response

The letter fully addresses all parts of the task. The candidate provides specific details regarding the product and purchase date, clearly describes the technical faults, and proposes logical solutions (replacement or refund). The tone is appropriately formal and professional for a letter of complaint. No improvements are necessary as the requirements of the task are perfectly satisfied.

Coherence & Cohesion

The letter is exceptionally well-organized. Each paragraph serves a clear purpose: introduction/context, description of the problem, and proposed resolution. The transition between ideas is seamless, and the logical flow makes the complaint very easy to follow.

Lexical Resource

The vocabulary used is precise, natural, and appropriate for a formal letter of complaint. Terms such as 'functioning properly', 'crackling noises', 'defective', and 'resolved promptly' demonstrate a high level of lexical control and sophistication.

Grammatical Range & Accuracy

The grammatical structures are varied and used with full accuracy. The writer effectively uses complex sentences (e.g., 'As the product is practically new...') and maintains perfect control over punctuation and tense. There are no noticeable errors.

Answers On The Same Topic:

You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

Dear Sir/Madam, I am writing with regart to an accessory for my bedroom I have bought online on September, 23rd. The bedside table came on time but unfortunately not in a original packaging. I would like to bring your attention that I ordered the new one and not a used table. When I opened the […]

Band 6+

You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

Dear Manager, I hope this letter finds you well. I am writing to express my dissatisfaction with the smartphone that I recently bought from your online store. I ordered a black iPhone 13 on 12th december, and I urgently need it for my small business. Unfortunately, the experience was far from satatisfactory. firstly, I received […]

Band 6+

You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

Dear Store Manager, I am writing to complain about an electronic item that I purchased from your store on 28 June 2026. The product is a wireless Bluetooth speaker, which I bought after receiving positive recommendations from your staff. Unfortunately, the speaker stopped functioning properly after only a few days of use. The battery runs […]

Band 9

You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

Sub : Request for Replacement of a Faulty Electronic Product Dear Sir, I am writing to inform you about a problem with an electronic product that I bought from your store. Last week, I purchased a wireless Bluetooth speaker from your store. It worked well for the first few days, but now it is not […]

Band 8+

See All

Band 9: You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

Other Topics:

you were recently disrespected by one of the employees at your local supermarket. write a letter to th esupermarket manager. In your letter, tell him/ her why you were spesking with employee describe the employee rude behavior explain what you would like the manger to do

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

Plans & Pricing

Free

Premium