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Band 8+: you were recently disrespected by one of the employees at your local supermarket. write a letter to th esupermarket manager. In your letter, tell him/ her why you were spesking with employee describe the employee rude behavior explain what you would like the manger to do

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Dear Sir/Madam,

I am writing this letter to inform you about an incident that happened to me at your supermarket. I wanted to buy some groceries from there, but I was unable to find the grocery products I needed.

One of your employees was going there, so I decided to ask him for help. However, your employee did not behave properly towards me. His rude behaviour made me very uncomfortable in front of everyone. He not only shouted at me but also asked me to leave the supermarket.

I only want you to train your employees on how to behave properly with customers. If they behave well with their customers, then your supermarket will become more popular and successful.

I would be grateful if you looked into this matter and took appropriate action against the employee. I hope such an incident will not happen again and that your employees will treat customers with respect in the future.

Thank you for your time and consideration.

Yours faithfully,

Saadia

Word Count: 167

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Overall Band Score

8.5

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

employees: 3

behave: 3

customers: 3

Try using synonyms for the above words

Task Response

The letter effectively addresses all three bullet points: it explains why you were speaking with the employee, describes the rude behavior, and states what you would like the manager to do. The tone is appropriate and the purpose is clear. To achieve a higher score, you could provide a bit more specific detail about the incident (e.g., what you were looking for, exactly what the employee said or did) and perhaps expand on the action you expect the manager to take (e.g., disciplinary measures or a formal apology). Overall, the response is well-organized and meets the task requirements.

Coherence & Cohesion

The letter is well-organized and easy to follow. The purpose is clearly stated in the opening, followed by a description of the incident, the employee's behavior, and the desired action. Paragraphing is logical, and cohesive devices are used effectively. To achieve a perfect score, consider making the flow even more seamless by linking the paragraphs more explicitly (e.g., using transitional phrases like 'In addition' or 'Furthermore').

Lexical Resource

The vocabulary is appropriate and accurate, with a good range of words and phrases (e.g., 'disrespected', 'behave properly', 'looked into this matter'). The tone is formal and polite, suitable for the task. To reach a band 9, you could incorporate more sophisticated and varied vocabulary, such as 'unprofessional conduct' or 'address this issue promptly', and avoid repetition of words like 'behave'.

Grammatical Range & Accuracy

The letter demonstrates excellent grammatical control. A wide range of sentence structures is used accurately, including complex sentences and conditional forms. Punctuation is correct throughout. There are no noticeable errors, and the grammar is used flexibly to convey the message clearly. This aspect is fully deserving of the highest band.

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Band 8+: you were recently disrespected by one of the employees at your local supermarket. write a letter to th esupermarket manager. In your letter, tell him/ her why you were spesking with employee describe the employee rude behavior explain what you would like the manger to do

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

you were recently disrespected by one of the employees at your local supermarket. write a letter to th esupermarket manager. In your letter, tell him/ her why you were spesking with employee describe the employee rude behavior explain what you would like the manger to do

you were recently disrespected by one of the employees at your local supermarket. write a letter to th esupermarket manager. In your letter, tell him/ her why you were spesking with employee describe the employee rude behavior explain what you would like the manger to do

you were recently disrespected by one of the employees at your local supermarket. write a letter to th esupermarket manager. In your letter, tell him/ her why you were spesking with employee describe the employee rude behavior explain what you would like the manger to do

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you want to sell your television you think your friend might like to buy it from you. write a letter to your friend, in your letter state no1 explain why you are selling describe the television suggest a date your friend can come and see it

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