Letter

Band 6+: You recently attended a professional training course that was advertised as being highly practical, but you found it to be mostly theoretical and unhelpful. Write a letter to the training center director. You should include details about: - the name of the course and when you attended it - why the course did not meet your expectations - what you would like the center to do regarding your course fees.

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Dear Sir or Madam,

I am writing about the Advanced Project Management course. I attended the course from 10th to 14th June 2026.

I joined this course because your advertisement said it would have many practical activities. I wanted to learn by doing real work. But the course was mostly about theory. The teacher talked for most of the time, and we did only a few activities. I was unhappy because I did not learn the skills I needed.

I paid a lot of money for this course. Since the course was not like the advertisement, I would like my course fee back. If that is not possible, please give me a free place in another practical course.

I hope you will think about my request and reply soon.

Yours faithfully,

Shreeka K P

Word Count: 134

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

course: 7

about: 3

Try using synonyms for the above words

Task Response

The letter fully addresses all parts of the task. The candidate provides specific details regarding the course name and dates, clearly explains the discrepancy between the advertisement and the actual content, and offers two distinct, logical solutions regarding the fees. The tone is appropriate for a formal complaint, and the structure is clear and easy to follow. No improvements are necessary as the requirements are satisfied effectively. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter is logically organized and follows the requirements of the prompt. Each bullet point is addressed in a separate paragraph, which helps the reader follow your message. To improve, try to use more sophisticated cohesive devices (e.g., 'Furthermore,' 'Consequently,' or 'Despite the advertisement's claims') instead of starting many sentences with simple subjects like 'I' or 'The course.' This will create a smoother flow between ideas.

Lexical Resource

The vocabulary used is accurate and appropriate for the context, but it is quite basic. You have communicated your points clearly, but the language lacks the sophistication expected in a professional complaint. To reach a higher band, try to use more formal and varied vocabulary. For example, instead of 'I was unhappy,' you could use 'I was disappointed'; instead of 'I would like my course fee back,' you could use 'I am requesting a full refund.' Boost vocabulary complexity to elevate the overall score.

Grammatical Range & Accuracy

The grammar is generally correct, and your meaning is always clear. However, the sentence structures are quite repetitive and simple (Subject + Verb + Object). To improve your score, aim to incorporate more complex sentence structures, such as relative clauses (e.g., 'The course, which was advertised as practical, turned out to be theoretical') or conditional sentences (e.g., 'If a refund is not feasible, I would appreciate...').

You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

Dear Store Manager, I am writing to complain about an electronic item that I purchased from your store on 28 June 2026. The product is a wireless Bluetooth speaker, which I bought after receiving positive recommendations from your staff. Unfortunately, the speaker stopped functioning properly after only a few days of use. The battery runs […]

Band 9

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