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Letter

Band 5+: Your Internet connection has been slow and intermittent. Write a letter to your internet Service provider to complain In the letter. Describe the problem and why you are un happy Arrange for your home an engineer to visit • Request a reduction in your bill.

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I am writing regarding the issues related to internet connection. The speed and quality of the internet ought to be addressed in this letter.

I want to explain that how much I need fast and best internet services as I am a student and working in a multinational company for part-time. For this, I have to download and post documents and attend virtual meetings everyday. The slow internet services effects my productivity and future also. Yesterday, I had to upload my assignment and it took two hours and I missed the due time.

I want to be fixed this problem by your expert engineer immediately, so that any kind of loss can be prevented. I hope you will send one at my home. If there is any issue with set-up at my home, they will fix. As I faced too much loss due to internet services, there should be reduction in my bill. The bill I got is not according to what I utilize it.

I hope we will solve this problem promptly.

With regards,

Zoya.

Word Count: 180

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Overall Band Score

5.5
(+/- 0.5)
Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.
Grammar Mistakes: N/A
Vocabulary Repetition:
internet: 5
services: 3
Try using synonyms for the above words

Task Response

6.5
The letter adequately addresses all parts of the task. However, the description of the problem could be more detailed and impactful.

Coherence & Cohesion

5.5
The letter's message is mostly clear, but the flow could be improved with better paragraphing and sentence structure. Some sentences are awkwardly phrased.

Lexical Resource

5
The vocabulary is sufficient but lacks range and precision in places. More sophisticated language would enhance the letter's impact.

Grammatical Range & Accuracy

4
There are several grammatical errors that affect the overall clarity and fluency of the letter. Improving grammatical accuracy is crucial.

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