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Letter

Band 7+: write a letter to shop where you bought a machine

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Dear Sir or Madam,

I am writing to you to point out a serious issue regarding one of your products. Three months ago, I purchased a washing machine from your store.

It has been working properly so far. However, today it has stopped and is dysfunctional right now. I have checked the power connection and also tried to identify the problem from the sound. However, I could not find any solid reason

I have contacted your customer service, but they were unable to give me a solution. I would like to request a refund for the price of the washing machine or a replacement as soon as possible, as I have a valid warranty. For your kind information, I am attaching a copy of my receipt with this letter.

Yours faithfully, Ben Barns.

Word Count: 133

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Overall Band Score

7.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

7.5

The letter adequately addresses the task by informing the shop about the issue with the washing machine and requesting a refund or replacement. To enhance the task response, you could have provided more specific details about the problem faced with the machine. The letter falls short of the required 150 words.

Coherence & Cohesion

6.5

The letter is mostly coherent and cohesive, with a clear structure of introduction, body, and conclusion. However, some transitions could be smoother to improve the overall flow of the letter. Consider using linking words and phrases to connect ideas more effectively.

Lexical Resource

7.5

There is a good range of vocabulary used appropriately throughout the letter. To further enhance your lexical resource, try incorporating more varied vocabulary and expressions to make your writing more engaging and sophisticated.

Grammatical Range & Accuracy

7.5

The letter demonstrates a good range of grammatical structures with mostly accurate use of punctuation and grammar. To improve further, pay attention to subject-verb agreement and sentence structures for more complexity.

Answers On The Same Topic:

write a letter to shop where you bought a machine

write a letter to shop where you bought a machine Dear sir or madam, I am writing to you to point out a serious issue regarding one of your product three months ago I purchased a washing machine from your store. It has been working properly consequently far, on the contrary today it has stopped […]

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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