Band 5+: You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. Write a complain to a store manager. In your letter 1 describe the situation 2 explain why you are not dissatisfied 3 say what you want the manager to do.

Dear Sir,

I am writing to express my disstisfaction with the servise that i received.

A few days ago my computer showed some anamalies and every few hours, it got restarted automatically as well as there are some problems with the keyboard. In fact, I did not pay much attention to this issue until the problem become more frequent but then I took my computer for repair to your store on April 17th and your customer care officer promised to fix the problems in a day or two.

However, he took a week to call me and whem I brought my computer home, i found that nothing has been done. This is a frustrating and daunting experience that I have had your service. The restarting and keyboard issues reappeared as usual while I paid $100 to your shop and waited for a week to have it fixed.

Therefore, I would ask you to invistigate the reason for this poor customer support. Please send someone to my home to have the problem fixed or refund the service charge that I have already paid fot apparently nothing.

I hope you will understand that I was very disstisfied and compensate me. I look forward to hearing from you.