OPENING A BANK ACCOUNT - IELTS Listening Answers & Explanations
From Cambridge IELTS 06 Academic Listening Test 3 · Part 1 · Questions 1–10
Audio
Questions
Questions 1–10 Form Completion
Complete the form below.
Write ONE WORD AND/OR A NUMBER for each answer.
OPENING A BANK ACCOUNT
| Example
Application for a |
Answer
Current bank account |
| Type of current account: | The '1' account |
| Full name of applicant: | Pieter Henes |
| Date of birth: | 27/01/2 |
| Joint account holder(s): | No |
| Current address: | 3 Exeter |
| Time at current address: | 4 |
| Previous address: | Rielsdorf 2, Utrecht, Holland |
| Telephone: | work 5
home 796431 |
| Occupation: | 6 |
| Identity (security): | Name of his 7 : Siti |
| Opening sum: | € 8
to be transferred from Fransen Bank, Utrecht |
| Statements: | Every 9 |
| Requests: | Supply information about the bank's
10 service |
Answers & Explanations Summary
| # | Answer | Evidence | Explanation |
|---|---|---|---|
| Q1 | Select | PIETER: I've decided on the one called 'Select.' | Excerpt/Transcript Explanation: The transcript shows Pieter telling the bank worker his choice. He uses the phrase "decided on" to show he has made a decision, and he gives the name of the account as "Select." Answer Explanation: The answer "Select" is the name of the specific bank account Pieter wants to open. Reason For Correctness: The correct answer is "Select" because Pieter tells the bank worker that he has chosen this specific account. After the worker mentions there are different types of accounts listed in a leaflet (a small book or paper with information), Pieter says he has "decided on" (picked) the one named "Select." |
| Q2 | 1973 | WOMAN: Oh, right. OK. And what's your date of birth please?PIETER: The twenty-seventh of the first, nineteen seventy-three | Excerpt/Transcript Explanation: The transcript shows the bank worker asking for the date Pieter was born and Pieter providing the numbers that correspond to the answer 1973. Answer Explanation: The answer is the specific day, month, and year Pieter was born: January 27, 1973. Reason For Correctness: The correct answer is determined by listening for the bank employee's question about Pieter's 'date of birth'. Pieter responds by stating the day ('twenty-seventh'), the month ('the first'), and the year ('nineteen seventy-three'). In date formats, 'the first' refers to the first month of the year, which is January or 01. |
| Q3 | 15 Riverside | WOMAN: OK, fine. And where are you living, Mr Henes?PIETER: 15 Riverside | Excerpt/Transcript Explanation: The transcript shows the bank employee asking Pieter for his current address, and Pieter replies with '15 Riverside'. Answer Explanation: The answer '15 Riverside' is the specific house number and street name where Pieter is currently living. Reason For Correctness: The correct answer is '15 Riverside' because when the bank employee asks Pieter where he is living, he clearly states his address as 15 Riverside. The transcript confirms this address is located in Exeter, which matches the form's location details. |
| Q4 | 2 weeks | WOMAN: How long have you been at your present address? Er, is it more than two years?PIETER: Ah, just two weeks actually | Excerpt/Transcript Explanation: The transcript shows a worker asking about how long Pieter has lived at his home. Pieter replies that it has only been two weeks. Answer Explanation: The answer means that Pieter has lived in his new house for fourteen days (two weeks). Reason For Correctness: The correct answer comes from the part of the talk where the bank worker asks Pieter about the time he has spent at his house. Pieter says he has been there for two weeks. The word 'present' used by the worker means the same as 'current'. |
| Q5 | 616295 | PIETER: Yes, I think the number at my office is six-oh-six-two-nine-five. Um, just a minute, I'd better check. Oh, no sorry, six-one-six. I'm not used to it yet | Excerpt/Transcript Explanation: The transcript shows Pieter giving his office phone number. He makes a small mistake at first, saying '606', but then changes the first three digits to '616'. The final part of the number, 295, stays the same. Answer Explanation: The answer 616295 is the daytime or work telephone number that Pieter gives to the bank worker. Reason For Correctness: The correct answer is 616295 because Pieter first says 'six-oh-six-two-nine-five' for his office number, but then he quickly fixes the first part to 'six-one-six'. Since the rest of the numbers ('two-nine-five') do not change, the full work number is 616295. In this context, 'office' is a synonym for 'work'. |
| Q6 | engineer | PIETER: Well, I'm in Britain as a project manager, but that's not my main job. I'm an engineer by profession.WOMAN: I see. I think I'll put that then. It's shorter | Excerpt/Transcript Explanation: The transcript shows Pieter saying that his main job is an engineer. The woman at the bank tells him she will write that word on the form because it is shorter than 'project manager'. Answer Explanation: The answer is the name of the job or type of work that Pieter does. Reason For Correctness: The correct answer is 'engineer' because when the bank worker asks about his job, Pieter explains that although he is currently working as a project manager, his real job is an engineer. The worker decides to write 'engineer' on the form because it is a shorter word. |
| Q7 | mother | WOMAN: Mother's might be better. It's less likely to be known.PIETER: OK. Hers is Siti | Excerpt/Transcript Explanation: The transcript shows the bank worker suggesting that Pieter use his mother's name as a security answer. Pieter says "OK" and gives the name Siti. Answer Explanation: The answer "mother" refers to Pieter's parent whose name, Siti, is used for security purposes at the bank. Reason For Correctness: The correct answer is "mother" because when the bank worker asks for special information to check his identity for security, she suggests using his mother's name. She explains that it is better than a wife's name because it is less public. Pieter agrees and provides his mother's name, which is Siti. |
| Q8 | 2 000 / 2,000 / 2000 | Well, I'm going to transfer €2,000 from my Dutch account, just till I get paid | Excerpt/Transcript Explanation: The transcript shows Pieter explaining his plan to move 2,000 Euros from his bank in Holland to his new account. Answer Explanation: The answer 2,000 is the amount of money in Euros (€) that Pieter will put into his new bank account when he first opens it. Reason For Correctness: The correct answer is 2,000 because when the bank employee asks Pieter how much money he wants to use to open his account, he states he will move 2,000 Euros from his account in Holland. Use the number provided in the speech to fill in the blank next to the Euro symbol on the form. |
| Q9 | month | WOMAN: It's up to you. Some people like them weekly.PIETER: Oh, no, that's too often. Can I have them sent, um, once a month?WOMAN: Yes, that's fine | Excerpt/Transcript Explanation: The transcript shows that the woman offers to send bank statements every week, but Pieter rejects this because it happens too often. He asks to have them sent one time each month. Answer Explanation: The answer 'month' refers to how often the bank will send a list of transactions (a statement) to Pieter. Reason For Correctness: The correct answer is 'month' because Pieter thinks that receiving a bank statement every week is too frequent. He asks the bank employee if he can receive them 'once a month' instead, and she agrees that this is possible. In the form, 'Every month' means the same thing as 'once a month'. |
| Q10 | internet | PIETER: I was thinking of registering for your internet service at some stage.WOMAN: Oh, yes. Would you like me to send you information about that?PIETER: Please, yes | Excerpt/Transcript Explanation: The transcript shows that Pieter talks about the bank's internet service. The woman offers to send him details about it, and he says yes. Answer Explanation: The answer "internet" refers to the type of banking service that the customer wants to get more information about. Reason For Correctness: The correct answer is "internet" because Pieter mentions that he is thinking about the bank's internet service. When the bank worker asks if he wants information about it, he says yes. This fulfills the part of the form asking for "information about the bank's [service]." |
Transcript
PIETER: Good morning. I'd like to open a bank account, please.
WOMAN: Certainly. If you'd like to take a seat, I'll just get some details from you. It won't take long.
PIETER: Thanks.
WOMAN: Is it a current account or a deposit account you wanted?
PIETER: A current account.
WOMAN: Right. I've got the application form here then. We have different types - I see you've got our leaflet there.
PIETER: I've decided on the one called 'Select.'
WOMAN: Right, that's fine, so, first of all, can I have your full name please?
PIETER: Yes, it's Pieter Henes. That's P-I-E-T-E-R.
WOMAN: Is it H-E-double N-E-S?
PIETER: Uh, only one N actually. It's a less common spelling of the name.
WOMAN: Oh, right. OK. And what's your date of birth please?
PIETER: The twenty-seventh of the first, nineteen seventy-three.
WOMAN: Right. And will this be a joint account?
PIETER: No, just myself.
WOMAN: OK, fine. And where are you living, Mr Henes?
PIETER: 15 Riverside.
WOMAN: Is that all one word?
PIETER: Yes.
WOMAN: Exeter?
PIETER: Yes.
WOMAN: How long have you been at your present address? Er, is it more than two years?
PIETER: Ah, just two weeks actually. I only arrived in the country a month ago. I'm from Holland.
WOMAN: Oh, that's fine. But we normally ask for a previous address in that case.
PIETER: Oh yes, well, it's Rielsdorf 2. That's R-I-E-L-S-D-O-R-F 2, Utrecht.
WOMAN: Holland. OK. Thank you. Do you have a daytime telephone number?
PIETER: Yes, I think the number at my office is six-oh-six-two-nine-five. Um, just a minute, I'd better check. Oh, no sorry, six-one-six. I'm not used to it yet. Would you like my home number too?
WOMAN: Yes please.
PIETER: It's seven-nine-six-four-three-one.
WOMAN: Are they both local numbers?
PIETER: Yes.
WOMAN: Right. And your occupation?
PIETER: Well, I'm in Britain as a project manager, but that's not my main job. I'm an engineer by profession.
WOMAN: I see. I think I'll put that then. It's shorter! Now we usually ask for a piece of information which we can use to check your identity, for security reasons. You know, if you phone us.
PIETER: Like, erm, my wife's first name?
WOMAN: Mother's might be better. It's less likely to be known.
PIETER: OK. Hers is Siti.
WOMAN: Siti?
PIETER: Yes, S-I-T-I. It's Indonesian.
WOMAN: Fine. And how much would you like to open your account with? We usually ask for a minimum sum of £50. That's about €75.
PIETER: Well, I'm going to transfer €2,000 from my Dutch account, just till I get paid. In fact, I wanted to ask you about that. What's the best way to do it?
WOMAN: It depends which bank you're with.
PIETER: It's the Fransen Bank in Utrecht.
WOMAN: OK, fine. I'll check that in a minute. If we have links with them we can do a direct transfer. But it's not a big problem either way. Um, let's see. How often would you like to receive statements?
PIETER: I haven't really thought. Um, what's the usual thing?
WOMAN: It's up to you. Some people like them weekly.
PIETER: Oh, no, that's too often. Can I have them sent, um, once a month?
WOMAN: Yes, that's fine. Is there anything else?
PIETER: I was thinking of registering for your internet service at some stage.
WOMAN: Oh, yes. Would you like me to send you information about that?
PIETER: Please, yes.
WOMAN: And would you like to receive information about the bank's other services - insurance, loans, anything like that?
PIETER: Hmm, I don't think so, thanks.
WOMAN: That's OK then. And one last thing, if you agree...