REGISTRATION OF FOREIGN NATIONALS AT THE HEALTH CENTER - IELTS Listening Answers & Explanations
From Expert on Cambridge IELTS 09 Academic Listening Test 3 · Part 2 · Questions 11–20
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Questions
Questions 11–14 Note Completion
Complete the notes below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
REGISTRATION OF FOREIGN NATIONALS AT THE HEALTH CENTER
STANDARD PROCEDURES:
- Register as a 11
- Fill in a medical history form with details of previous illness, 12, surgeries and 13
- Complete a 14 with personal information such as name, address and telephone number.
Questions 15–20 One Choice
Circle the correct letter, A, B or C.
Answers & Explanations Summary
| # | Answer | Evidence | Explanation |
|---|---|---|---|
| Q11 | temporary visitor | If you are foreign nationals, then you'll have to register as a temporary visitor | Excerpt/Transcript Explanation: The transcript states clearly that anyone who is a foreign national must register at the clinic as a temporary visitor. Answer Explanation: The answer "temporary visitor" means a person from another country who is staying in a place for a short time. Reason For Correctness: The correct answer is "temporary visitor" because the speaker discusses how people from other countries need to register. Specifically, he mentions the phrase "foreign nationals" and explains that they must sign up as a "temporary visitor". This directly matches the note prompt "Register as a...". |
| Q12 | allergies | Then, fill in this form. It's a medical history form. You have to give details of any illnesses you have had. Then you also need to write down if you've got any allergies, OK | Excerpt/Transcript Explanation: The transcript explains that when completing the medical history form, a person must list their past illnesses and also write down any allergies they have. Answer Explanation: The answer "allergies" refers to bad physical reactions caused by eating, touching, or breathing certain things. Reason For Correctness: The correct answer is "allergies" because the speaker lists what patients must write down on the medical history form. After mentioning "illnesses you have had" (previous illness), the speaker says "you also need to write down if you've got any allergies", which directly matches the missing item in the notes. |
| Q13 | current medication | This as well as that, we need to know if you've had any operations and last of all, you have to give full details of current medication you may be on |
Excerpt/Transcript Explanation: The transcript explains that on the form, patients must state if they have had any surgeries (operations), and finally write down all the medicines they are currently taking. Answer Explanation: The answer refers to the medicines or drugs that a person is taking right now. Reason For Correctness: The correct answer is confirmed by the speaker's instructions for completing the medical history form. The form asks for details of past illnesses, allergies, operations (which means surgeries), and finally, "current medication". Therefore, "current medication" correctly completes the list. |
| Q14 | registration card | This as well as that, you need to fill in this registration card - this is for your personal details, that's your full name, address and telephone numbers | Excerpt/Transcript Explanation: The transcript says that patients must write their personal details, including their full name, home address, and phone numbers, on a registration card. Answer Explanation: The answer means a small official form or card that you write your information on when you join a clinic or service. Reason For Correctness: The correct answer is "registration card" because the speaker tells patients that they need to complete this card to provide their personal information. The text mentions "personal details, that's your full name, address and telephone numbers", which matches the prompt's phrase "personal information such as name, address and telephone number". |
| Q15 | C | We also have a practice nurse who looks after minor injuries | Excerpt/Transcript Explanation: The transcript states that there is a nurse at the medical centre who takes care of people with small, not very serious wounds or injuries. Answer Explanation: The answer means that the nurse can give you care when you get hurt in a small way. Reason For Correctness: The correct answer is C because the speaker clearly mentions that the practice nurse takes care of "minor injuries". The word "minor" is a synonym for "small", and "injuries" means getting hurt or injured. Therefore, the nurse assists patients with a small injury. |
| Q16 | B | We also have a chiropodist. That's a foot specialist. She's private which means you have to pay for the service, unless you're over 65 | Excerpt/Transcript Explanation: The transcript explains that the foot specialist is private and charges a fee, but patients older than 65 years of age do not need to pay. Answer Explanation: The answer means you do not have to pay money to see the foot doctor if you are between about 66 and 69 years old. Reason For Correctness: The correct answer is B because the doctor explains that patients must pay to see the chiropodist (foot specialist), "unless you're over 65." Being in your "late sixties" means you are older than 65, which matches the condition for free service. |
| Q17 | A | If it's an emergency, you'd better come straight here to the Centre, one of the doctors can usually see you, or you can go to the emergency department at the hospital in town. If you are very sick, you can ask for a home visit as well | Excerpt/Transcript Explanation: The transcript explains that when there is an emergency, you can visit the medical centre or the hospital, and if you are very sick, you can request that a doctor visit you at home. Answer Explanation: The answer means that if you have an urgent medical problem and are very ill, a doctor can come to your house to see you. Reason For Correctness: The correct answer is A because the speaker explains what to do in an emergency situation. The speaker notes that patients can come directly to the centre, go to the hospital, or request a "home visit" if they are very sick. Option B is incorrect because going to the hospital is not mandatory (it says "you can go", not "you must go"). Option C is incorrect because open surgery is simply a walk-in time on Friday afternoons with long wait times, not a requirement for emergencies. |
| Q18 | B | On Friday afternoons we have an open surgery which means you can come along and just wait to see a doctor, but you may have to wait for several hours, so it's much better to make an appointment and come at the specified time | Excerpt/Transcript Explanation: The transcript explains that on Friday afternoons, anyone can walk in without booking ahead to wait for a doctor, even though waiting might take several hours. Answer Explanation: The answer means that on Friday afternoons, a patient does not have to book an appointment before seeing a doctor. Reason For Correctness: The correct answer is B because the speaker mentions that Friday afternoons have an "open surgery." This means people can simply walk in ("come along and just wait to see a doctor") without scheduling a time first. Choice A is incorrect because the speaker warns you "may have to wait for several hours." Choice C is incorrect because coming at an appointed or "specified time" is actually recommended if you want to avoid long waits. |
| Q19 | B | If the doctor decides that you will need the medication for a long time, you will be given a repeat prescription form. This allows you to get a further supply without seeing the doctor again | Excerpt/Transcript Explanation: The transcript explains that if you need medicine for a long period, you receive a special paper called a repeat prescription form so that you do not have to visit the doctor each time. Answer Explanation: The answer means that if you need more medicine over a long time, you have to use a specific paper form. Reason For Correctness: The correct answer is B because the speaker explains that patients who need long-term medicine receive a "repeat prescription form." The speaker also mentions that this form lets you get more medicine "without seeing the doctor again," which proves choice A is incorrect. Choice C is also incorrect because you drop the form off at the medical centre, not get it from the chemist. |
| Q20 | C | Nevertheless, in some situations, such as pregnancy, the prescription is then free | Excerpt/Transcript Explanation: The transcript states that medicine is free of charge if a person is pregnant. Answer Explanation: The answer means that you do not have to pay for medicine if you are expecting a baby (pregnant). Reason For Correctness: The correct answer is C because the speaker talks about paying for prescriptions. The speaker notes that although patients usually have to pay for medicine, it is "free" in some situations, "such as pregnancy". Here, "free" matches the question's phrase "needn't pay". |
Transcript
Good morning, everyone. I'm John Smith, the General Practitioner of London Fields Medical Centre, and I'm very glad to give you a brief introduction about our practice and some suggestions about how to see a doctor here.
Our receptionists are usually the first point of contact and are here to help you. They have a lot of information to hand and in most cases will be able to help you with your enquiry, ensuring you see the most appropriate clinician.
OK, right, well the first thing to do is to register. We can only accept new patients who live in our practice catchment area. To register with us you will need 2 proofs of address such as bank statements or tenancy agreements plus 1 form of ID such as passport or drivers' license.
If you are foreign nationals, then you'll have to register as a temporary visitor. Then, fill in this form. It's a medical history form. You have to give details of any illnesses you have had. Then you also need to write down if you've got any allergies, OK? This as well as that, we need to know if you've had any operations... and last of all, you have to give full details of current medication you may be on. This as well as that, you need to fill in this registration card - this is for your personal details, that's your full name, address and telephone numbers. Okay? And we also need to make an appointment for you to see the doctor for a new patient health check. It'll just take about 15 minutes, that's all. It's just a basic check-up really.
OK, then, let me tell you something about the health centre. We have 5 GPs here - general practitioners. We also have a practice nurse who looks after minor injuries. She can also administer some treatments. We also have a chiropodist. That's a foot specialist. She's private which means you have to pay for the service, unless you're over 65.
If you want to see a doctor, you have to make an appointment first. Please call our main switchboard number on 0207-923-8100 to book an appointment at either our main practice or one of our branch surgeries. You can also email for an appointment on londonfieldsmedical@nhs.net. Urgent cases are seen on the day. If your condition is non-urgent, you can expect to see a GP within two working days, though you may have to wait longer if you want to see a particular GP.
If it's an emergency, you'd better come straight here to the Centre, one of the doctors can usually see you, or you can go to the emergency department at the hospital in town. If you are very sick, you can ask for a home visit as well. On Friday afternoons we have an open surgery which means you can come along and just wait to see a doctor, but you may have to wait for several hours, so it's much better to make an appointment and come at the specified time.
Usually when you see a doctor you'll be given a prescription for medicine which you need to take. Or you can choose to go to a pharmacist in a chemist's shop. If the doctor decides that you will need the medication for a long time, you will be given a repeat prescription form. This allows you to get a further supply without seeing the doctor again. You simply leave the repeat form here a few days before you need it. Then you pick up the medication at the chemist's.
Oh, you may wonder how much this all costs? Well, there is no charge for seeing a doctor - you can make an appointment anytime to see one of our doctors and it will not cost you anything for the consultation. However, you need to pay for the prescription and the cost varies with the medicine, but it's usually just a few pounds. Nevertheless, in some situations, such as pregnancy, the prescription is then free.
All right, do you have any questions?