Boxlt – Moving Students - IELTS Reading Answers & Explanations
From Collins Practice Tests For IELTS 3 General Training Reading Test 1 · Part 1 · Questions 1–14
Reading Passage
Read the text below and answer questions 1-14.
Boxlt - Moving Students
A If you're moving in or moving out of your student accommodation, you might need a helping hand. At Boxlt we're here to help you move and store your stuff wherever you are, box by box. Because you just pay by the box, you don't pay more than you have to. Whether you're making room for a new purchase, need somewhere to store your things over the holidays, taking a year out or just need more space at home, we'd love to help.
B We store suitcases, cycles, sacks and stacks of other stuff in our secure sites. If you need packing materials, tell us and we'll send them to you. You can upload photos of the things in each box to your own Boxlt account to remind yourself what is where, and then download our app to track your belongings as they move. We'll take your things to our secure warehouse until you're ready for us to bring them back to you. When you're ready to move, give Boxlt a call and we'11 deliver your things to your desired location the next day.
C When you're ready, book the delivery of your boxes online. Just let us know what you need to be stored and we'11 send one of our friendly staff to pick your things up for free, but remember that if the address we are delivering your boxes to is further than 25 miles from where we picked them up, there is an additional charge. Collections are free from Monday to Friday if we collect between 8 a.m. and 8 p.m. If you'd like a precise time or a weekend collection, these cost a bit more.
D Think about what you're going to put in your boxes and how you're going to put them in before you start. Go through your things and decide what you want to store, give away, throw away or donate to charity. Make sure you've got all you need to move your things - you can order everything from us. You'll need strong boxes - don't use old supermarket boxes - they could let you down. Line your box with bubble wrap all along the inside and then put the softer items like clothes at the bottom and top of the box and your most valuable things in the middle. Don't leave any empty space in your box - this makes your box weaker and it could get squashed and damage the things inside, and not filling the box also means you need more boxes so it costs you money. And don't put too much into your box - keep it under 25 kilos in weight; if you can't lift it, we probably won't be able to either.
E If you pack the following items in your boxes, we can't be responsible for any damage to your things when we're moving them:
- Knives and sharp objects not suitably covered up and wrapped
- Musical instruments in soft cases
- Food, including sauces (e.g. soy sauce and ketchup)
- Antiques (breakable and fragile)
- Pets or any other living creature
- Any item that emits fumes or odours
- Mirrors or large glass items
F Make sure the driver can easily get into your place and that you or someone you trust is at your address for the foil duration of the collection time, with your boxes and other items on the ground floor ready to be picked up. And remember: there are also other things you need to do before you go. Leave your room tidy and clean for the inventory checkout; report any faults like the lights not working so that you don't get charged for them; remember to return your keys and leave a forwarding address for any letters.
Questions
Questions 1–5 Matching Headings
The text has six paragraphs, A-F.
Choose the correct heading for paragraphs A-D and F from the list of headings below.
Write the correct number, i-ix.
i. Registering your belongings
ii. Items you should not include in your boxes
iii. Storing your stuff whatever your needs
iv. Taking what you need
v. Charges and fees
vi. Collection day
vii. Using technology to keep your things safe
viii. Tips for packing
ix. What we are responsible for
Questions 6–14 Matching Information
The text has six paragraphs, A-F.
For which paragraph are the following statements true?
Write the correct letter, A-F.
NB You may use any letter more than once.
Answers & Explanations Summary
| # | Answer | Evidence | Explanation |
|---|---|---|---|
| Q1 | iii | Whether you're making room for a new purchase, need somewhere to store your things over the holidays, taking a year out or just need more space at home, we'd love to help | Excerpt/Passage Explanation: The passage explains that the company is happy to help students keep their items safe for many different reasons, like when they need extra space or are going away on a break. Answer Explanation: The answer is heading number iii, which is 'Storing your stuff whatever your needs'. Reason For Correctness: The correct answer is iii because Paragraph A lists several different reasons why a student might need to use a storage service. It mentions situations such as moving into new housing, buying new items and needing space, going home for the holidays, or taking a year-long break from school. The phrase 'whatever your needs' in the heading reflects the variety of situations described in this paragraph. |
| Q2 | vii | You can upload photos of the things in each box to your own Boxlt account to remind yourself what is where, and then download our app to track your belongings as they move | Excerpt/Passage Explanation: The passage explains that you can put pictures of your items on a website and use a phone application to follow your things while the company is moving them. Answer Explanation: The answer identifies that Paragraph B is best described by the heading 'Using technology to keep your things safe'. Reason For Correctness: The correct answer is vii because the paragraph mentions specific digital tools that customers can use to manage their items. It talks about using a personal online 'account' and a mobile 'app' to see pictures of items and 'track' their location. These examples of technology help the customer feel that their belongings are being handled safely and can be found easily. |
| Q3 | v | Just let us know what you need to be stored and we'11 send one of our friendly staff to pick your things up for free, but remember that if the address we are delivering your boxes to is further than 25 miles from where we picked them up, there is an additional charge. Collections are free from Monday to Friday if we collect between 8 a.m. and 8 p.m. If you'd like a precise time or a weekend collection, these cost a bit more | Excerpt/Passage Explanation: The passage states that while pickup is normally free, a customer must pay an extra cost (a charge) for long distances or for specific times and days. Answer Explanation: The answer 'v' stands for the heading 'Charges and fees'. Reason For Correctness: The correct answer is 'v' because Paragraph C focuses on the money involved in using the service. It explains that while some things are 'free', there are 'additional charges' or things that 'cost a bit more' depending on distance and time. These are all examples of 'charges' and 'fees'. |
| Q4 | viii | Think about what you're going to put in your boxes and how you're going to put them in before you start. Go through your things and decide what you want to store, give away, throw away or donate to charity. Make sure you've got all you need to move your things - you can order everything from us. You'll need strong boxes - don't use old supermarket boxes - they could let you down. Line your box with bubble wrap all along the inside and then put the softer items like clothes at the bottom and top of the box and your most valuable things in the middle | Excerpt/Passage Explanation: The passage tells you to plan before you start packing, pick what you want to keep or throw away, and use good quality boxes and bubble wrap to protect your things. Answer Explanation: The answer viii means 'Advice for putting things in boxes'. Reason For Correctness: The correct answer is viii because Paragraph D provides several pieces of advice and instructions on how to pack boxes properly. It tells you how to plan before you begin, which materials to use (like bubble wrap and strong boxes), and where to place different types of items inside the box. These helpful suggestions are known as 'tips' for the process of 'packing'. |
| Q5 | vi | Make sure the driver can easily get into your place and that you or someone you trust is at your address for the foil duration of the collection time, with your boxes and other items on the ground floor ready to be picked up | Excerpt/Passage Explanation: The passage explains that you or a person you know must be home when the company arrives to get your items. It also says you must have your boxes ready on the bottom floor of the building so they can be taken easily. Answer Explanation: The answer is heading vi, 'Collection day,' which is the title for the section about when the company comes to pick up your boxes. Reason For Correctness: The correct answer is correct because paragraph F provides instructions for the time when the company's driver arrives to take your belongings. It mentions the 'collection time' and being 'ready to be picked up.' It focuses on being at home and having your boxes in the right place when the worker arrives on that specific day. |
| Q6 | D | Go through your things and decide what you want to store, give away, throw away or donate to charity | Excerpt/Passage Explanation: The passage says that you should look at all your belongings and choose which ones you want to keep in storage and which ones you want to get rid of. Answer Explanation: The answer is D because this part of the text tells you to think about which items you want to keep before you begin packing them into boxes. Reason For Correctness: The correct answer is D because paragraph D explains the preparation process for moving. It advises the student to look at all their items and make a choice about which ones to 'store' (keep for later), give to a 'charity', or 'throw away'. This must be done 'before you start' the actual packing. The word 'store' is a synonym for 'keep' in this context. |
| Q7 | C | If you'd like a precise time or a weekend collection, these cost a bit more | Excerpt/Passage Explanation: The passage states that if you want the workers to come at an exact time or on a Saturday or Sunday, you have to pay a higher price. Answer Explanation: The answer identifies section C as the part of the text that discusses payment for specific collection times. Reason For Correctness: The correct answer is found in paragraph C, which mentions that while standard pick-up is free during certain hours, choosing a 'precise time' (meaning a specific time you choose) will 'cost a bit more.' This confirms that there is an extra fee for selecting your own exact arrival time. |
| Q8 | A | At Boxlt we're here to help you move and store your stuff wherever you are, box by box. Because you just pay by the box, you don't pay more than you have to | Excerpt/Passage Explanation: The passage says that the company handles your items using a system where you can move things box by box and pay for each one individually. This shows that you can choose to store as few as one box or many more. Answer Explanation: The answer means that section A of the text explains that the service works for any number of boxes, whether you have just one or many. Reason For Correctness: The correct answer is A because it says the company helps you store items "box by box." This means you are not forced to store a large amount of items; you can store a single box or multiple boxes if you wish. Since you "pay by the box," the cost depends only on the exact number of boxes you decide to store. |
| Q9 | E | Any item that emits fumes or odours | Excerpt/Passage Explanation: The passage warns the user not to pack items that produce gas (fumes) or smells (odours) into their moving boxes. Answer Explanation: The answer is E, which is the section of the text that lists items you should avoid packing or items that the company will not be responsible for if they cause damage. Reason For Correctness: The correct answer is E because it contains a list of items that are problematic to put in storage boxes. One of these items is anything that 'emits fumes or odours'. The word 'odours' is a synonym for 'smells', and 'emits' means to produce or send out. Therefore, paragraph E matches the statement about not putting things with a strong smell in a box. |
| Q10 | C | Just let us know what you need to be stored and we'11 send one of our friendly staff to pick your things up for free, but remember that if the address we are delivering your boxes to is further than 25 miles from where we picked them up, there is an additional charge | Excerpt/Passage Explanation: The passage says that if you tell them what you need to put in storage, a worker will come to get your items for free, which means you don't have to pay to have them taken away. Answer Explanation: The answer C means that the section labeled C explains that the company will pick up your boxes to put them in storage without asking you for money. Reason For Correctness: The correct answer is paragraph C because it states that the company will 'pick your things up for free'. This means there is no charge to take your items to their storage space. It also uses the word 'collections' to talk about going to a student's home to get the boxes and says these are 'free' during certain times. |
| Q11 | D | Line your box with bubble wrap all along the inside and then put the softer items like clothes at the bottom and top of the box and your most valuable things in the middle | Excerpt/Passage Explanation: The passage suggests putting soft things like clothes at the very top and bottom of the box, while placing your most important or expensive objects in the center part. Answer Explanation: The answer is paragraph D because it gives advice on the best way to pack your items into a box. Reason For Correctness: The correct answer is D because this section provides specific instructions on how to pack a box safely. It mentions placing 'valuable' items—which are things that are precious or expensive—in the 'middle' of the box to protect them. It also suggests using soft things like clothes at the top and bottom to create a cushion. |
| Q12 | B | You can upload photos of the things in each box to your own Boxlt account to remind yourself what is where, and then download our app to track your belongings as they move | Excerpt/Passage Explanation: The passage says that you can get a phone application to follow your boxes and see exactly where they are while they are being moved. Answer Explanation: The answer is paragraph B because it mentions an app you can use on your phone to see where your items are located. Reason For Correctness: The correct answer is B because the text explains that the company has a mobile application. This software allows customers to follow the progress of their items. Keywords such as 'app' (software) and 'track' (tell you where they are) directly match the question. |
| Q13 | F | report any faults like the lights not working so that you don't get charged for them | Excerpt/Passage Explanation: The passage says that students should tell someone about broken items in their room so they do not have to pay for those items later. Answer Explanation: The answer is paragraph F, which explains what you should do before leaving your student room. Reason For Correctness: The correct answer is F because this section of the text mentions rules for students when they move out of their housing. It says you should tell the building owners about things in your room that do not work (faults). If you do not report these items, you might be asked to pay money for them. |
| Q14 | D | and not filling the box also means you need more boxes so it costs you money | Excerpt/Passage Explanation: The passage explains that if a box is not full, you will need to use more boxes to hold all your items, which will lead to you paying more money. Answer Explanation: The answer says that Paragraph D provides the information about how not filling a box completely can lead to higher costs. Reason For Correctness: The correct answer is Paragraph D because it gives advice on how to pack efficiently. It mentions that if you do not fill the boxes to the top, you will end up using more boxes than you really need. Since the service charges for each box used, using extra boxes makes the total price more expensive. |